Monitor Technician & Unit Secretary, Cardiac Telemetry

About the role

Responsible for providing clerical support to the assigned nursing unit and physician staff. Provides clerical support as part of a customer-focused, service oriented team that incorporates the values of Sutter Health in a confidential environment. This position is trained and/or certified in basic cardiac monitoring and provides continuous observation of all department cardiac rhythms and reports changes to the appropriate health care staff. Responsible for chart management, data collection, forms management, order and results processing, in addition to processing admissions/discharges/transfers and departmental communication, as required. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety.

Responsibilities

• Provide clerical support to nursing unit and physician staff
• Perform basic cardiac monitoring and continuous observation of department cardiac rhythms, reporting changes to appropriate staff
• Manage charts, collect data, manage forms, process orders and results
• Process admissions, discharges, and transfers
• Handle departmental communication
• Ensure compliance with local, state, and federal regulations, policies, and procedures to protect privacy and safety

Requirements

• High school diploma or GED
• BLS (Basic Life Support) Healthcare Provider certification within 30 days of hire
• EKG certification within 30 days of hire, OR CCT (CCI) certification within 30 days, OR CRAT (CCI) certification within 30 days, OR demonstrated understanding of the heart's electrical system and ability to differentiate EKG rhythms via competency testing within eight weeks (as determined by hiring manager)
• Department requires EKG certification upon hire
• 1 year of recent relevant experience

Skills

• Knowledge of basic patient care skills, medical terminology, views, and equipment
• Ability to recognize emergency situations and take appropriate action
• Written and verbal communication skills to interact with team members, supervisors, patients, and other personnel
• Advanced knowledge of computer applications (Microsoft Office Suite, EHR/EPIC, related information systems)
• Ability to interpret data and instructions presented in written, oral, diagram, or schedule form
• Prioritize assignments and work within standardized policies and procedures to meet objectives and deadlines
• Work independently and as part of a team, handling multiple tasks in an interrupt‑driven environment
• Identify, evaluate, and resolve standard problems using established solutions
• Ensure privacy of each patient’s protected health information (PHI)
• Build collaborative relationships with peers and staff to achieve departmental and corporate objectives

Benefits

Eligible positions include a comprehensive benefits package.