Monitor Swing Shift
About Us
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. We provide a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing programs, and drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE
$19.02 - $20.02 Per Hour
BENEFITS
VOALA offers competitive medical, dental, vision, and retirement benefits.
Job Summary And Purpose
The Monitor I - HSH works to provide security of the program premises, and safety for program clients, visitors, and employees. Driving ability preferred.
Duties And Responsibilities
- SHELTER ENTRANCE MONITORING: Monitor and authorize entrance and departure of employees, participants, visitors, guests, and other persons to guard against theft and maintain security of premises.
- BAG & PERSON SCREENING: Screen all participants' persons and belongings being brought into the shelter each time a participant enters. Ensure the safety and security of everyone.
- PATROL PREMISES: Patrol the premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates, etc. Walk the facility and make reports as needed.
- SHELTER SAFETY: While patrolling, observe the shelter to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment. Know the location of fire exits and assist participants in case of emergencies.
- MANTAIN CLIENTS: Conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required. Call police or fire department in cases of emergency.
- ASSET PROTECTION: Report all suspicious events to direct supervisor. Complete written reports and incidents logs of daily activities and irregularities, such as unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.
- ACT AS A ROLE MODEL: Practice professionalism and put clients' needs first.
- CLIENT/PARTICIPANT SUPPORT: Answer telephones and take messages for clients and staff, monitor doors and greet visitors. Maintain office housekeeping; verify all common areas, laundry areas, and restrooms are clean and disinfected & fully operational. Assist shelter staff during provision of services to clients/participants, including meal preparation/serving, monitor and record client self-administration of prescribed medication, set-up for classes, meetings, recreation, and other Program events.
- DRIVING TASKS (for licensed Monitors): Transport individual program participants to and from various locations such as human service locations, work sites, and medical facilities. Assist passengers in securing wheelchairs, car seats, and other mobility devices. Ensure safety of passengers, operate vehicle in a safe manner at all times. Maintain trip records as well as mileage and gasoline usage records. Maintain program vehicle in good operating condition, clean vehicle and equipment after each pick-up and delivery, and take vehicle for routine maintenance and repairs.
- OTHER DUTIES: Inputs required data to computer systems and logs. Other duties as required and may be subject to change.
Essential Duties
- Provide services on-site.
- Report to work on-site each day of active employment.
Qualifications
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications.
- Within 30 days of hire, must successfully complete VOALA safety training.
- Timely complete all mandated training.
- High School Diploma or GED.
- PREFERRED QUALIFICATIONS: Current California driver's license and clean driving record, demonstrated knowledge of CA driving laws. Database familiarity. Clean driving record to be insurable by VOALA insurance.
Mandated Reporter
All employees are considered Mandated Reporters and must report any instance of physical or sexual abuse to proper authorities.
Equal Opportunity Employer
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.