Monitor District Quality

Essential Job Functions

• Maintains a safe, secure and healthy environment by adhering to Company/Customer safety and quality standards and practices and to legal regulations, alerting others regarding potential hazards or concern
• Adheres to and is a champion of TEAM’s Core Values
• Implements, maintains and develops all aspects of the QMS to ensure continuous improvement throughout the assigned Division
• Performs District assessments on performance and reporting of the effectiveness of the QMS, and as applicable, compliance with customer, and/or industry related requirements (ISO9001, 10CFR50, etc.)
• Ensures the resolution of non-conformances, corrective actions, customer complaints and other issues, that are identified through the performance of these assessment actions
• Plans and assists third-party (registrar) and customer assessments and District Internal Audits within the assigned Division
• Works with Regional Quality Specialist in developing and implementing corrective actions, performs follow-up work as needed to ensure that corrective actions are effective
• Ensures customer satisfaction through the analysis and reporting of customer satisfaction data (i.e., customer surveys)
• Identifies, tracks and promotes the resolution of customer issue, providing guidance to District management within assigned Division and Corporate QA for such resolution
• Performs District Supplier assessments in cooperation with Corporate QA to ensure compliance with the organization’s quality, technical, and purchasing requirements within assigned Division
• Maintains a District approved supplier list (ASL) for “Commercial” suppliers (as applicable) within assigned Division
• Affords assistance in creating control logs for equipment calibration and asset tracking
• Affords assistance in completing annual management reviews, record retention and destruction policy, maintenance of controlled District documents within assigned Division
• Tracks and monitors District qualifications and certification programs and personnel associated with the programs within assigned Division
• Affords assistance with contract review, planning, and scheduling
• Maintains an awareness and understanding of all applicable regulations, codes, standards and specifications, as well as company policies and procedures communicating these requirements to affected personnel as necessary
• Provides training (QMS, Receipt Inspection, etc.), as necessary to personnel with their assigned Division, including customers, to obtain program compliance, process efficiency and effectiveness, cooperation and morale
• Act as the liaison to Corporate and Regional Quality Assurance personnel

Job Qualifications

• High school diploma or equivalent required
• Bachelor’s degree in Business or related field preferred
• Five (5) or more years of relevant industry experience preferred
• Proficiency in Microsoft Word, Excel, PowerPoint required

Travel Requirements

• 0% - 25%

Work Conditions

• Position is located at a District office but will travel to support multiple Districts within a Division
• Work is conducted in a semi-private office/cubicle setting
• Days and hours of work are Monday through Friday 8:00 am to 5:00 pm. Some flexibility in hours is allowed, but the employee must be available during the core work hours of 9:30 am to 3:30 pm