Moms Spaghetti Cook/Cashier

Essential Duties and Responsibilities

• Greeting and acknowledging every customer as they enter
• Providing excellent customer service by being fast, patient, attentive, and using clear and positive communication
• Maintaining thorough knowledge of products
• Upselling when appropriate or requested by management
• Accurately and efficiently completing all sales transactions
• Maintaining proper cash and media accountabilities at POS registers
• Ensuring cash drawer is balanced at the end of shift
• Calling out customers’ orders when they have been completed
• Keeping work area neat and clean, restocking items as needed, and cleaning lobby and dining areas
• Preparing food and beverage items as needed
• Inventorying supplies and goods
• Handling customer concerns and finding a solution or when appropriate bringing in a manager
• Communicating customers’ requests to management
• Troubleshooting POS problems
• Performing other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Experience in a fast-paced environment preferred
• Ability to handle stress under pressure
• Basic math and calculation skills
• Basic knowledge of POS systems
• Positive attitude and ability to work as part of a team

Physical Demands and Work Environment

• Regularly required to talk or hear and communicate with customers
• Frequent use of hands and fingers, handling or feeling objects, tools, or controls
• Frequent standing, walking, sitting, reaching with hands and arms
• Accessing all areas of the store including walk-in fridge and freezers, stock area, and register area
• Occasional lifting and/or moving up to 50 pounds
• Close vision, distance vision, and ability to adjust focus
• Noise level in the work environment is usually moderate to high