Mobis Parts Operations Team - Senior Analyst (Freight Forwarding)

Responsibilities

• Investigate and resolve transportation exceptions, service disruptions, and shipment delays.
• Cookordination and execution of recovery actions to minimize operational impact and service interruptions.
• Analyze transportation performance data to identify trends, recurring issues, and operational risks.
• Validate operational data integrity and correct discrepancies affecting reporting accuracy.
• Develop and maintain advanced operational reports and analytical tools.
• Support carrier, customer, and PDC inquiries requiring detailed operational research and resolution.
• Identify root causes of recurring transportation issues and recommend corrective actions.
• Prepare supporting documentation and analysis required for transportation accounting activities.
• Aid in KPI reporting enhancements and reporting automation initiatives.
• Support onboarding and knowledge transfer activities for team members.
• Participate in continuous improvement projects and operational reviews.
• Aid in system testing and process implementation activities.

Requirements

• High School Diploma/G.E.D.
• 1-2 years of Drayage, Freight Forwarding, Logistics experience.

Preferred Qualifications

• Bachelor's Degree
• 2-5 Years of Supply Chain Management experience
• 1-3 years supervisory experience

Skills

• Transportation exception management
• Customer and carrier issue resolution
• Transportation reporting and data analysis
• Root cause analysis and problem-solving
• Excellent written and verbal communication skills
• Intermediate Microsoft Excel (formulas, lookups, Pivot Tables)

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement
• 401(k) with Generous Matching
• Referral Bonuses
• Auto Allowance
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
• Discretionary Bonuses
• Tuition Reimbursement

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk
• Carry/lift up to 20 pounds

Working and Environmental Conditions

• Typical office environment with low-level noise exposure