Mobile Tire Technician - North Butler, NJ

About the role

As a Mobile Tire Technician, you are always on the move, utilizing innovative mobile e-commerce technology, and fulfilling customers' tire needs. You will be responsible for operating one of our cutting-edge vans serving customers at their homes and places of work. But your job goes beyond installing tires — you will be engaging with customers and answering any tire questions they may have. No experience installing tires? No worries! We are happy to train you to become a part of our team as the driving force behind the most innovative way to buy tires.

Responsibilities

• Performing basic tire services (e.g., mounting and balancing tires, tire repairs) using a Roll by Goodyear mobile van to provide the simplest, most convenient experience possible
• Delivering outstanding customer service by answering questions, explaining the installation process, while always fully understanding the customer's needs
• Demonstrating proficient knowledge of our products and services including warranties, promotions, and advertisements
• Working as part of the Roll by Goodyear team with the store network and customer service
• Enjoy daily independence on your route, safely driving the van between appointments, and representing Roll by Goodyear
• Conduct proper safety checks when installing tires
• Performing a variety of manual tasks for extended periods of time, which may include light and heavy lifting (consumer tires and wheels), standing, bending, and squatting
• Opportunity to travel to other cities outside of your home market to train others or receive additional training on new technology and techniques

Requirements

Basic Qualifications

• Previous customer service experience is required
• You must be at least 18 years of age
• A valid driver's license and safe driving record
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• Previous tire installation experience (if not, we are happy to train you!)
• High school diploma/GED

Skills

• You enjoy serving customers and can provide top-of-the-line service in any scenario
• Ability to work independently, following schedules, and enjoy solving problems while also being part of a larger Roll by Goodyear team
• Be a clear communicator with others, making every interaction with customers approachable, simple and informative
• You enjoy working with technology, including mobile phone applications and van tire changing equipment
• You are excellent at managing your time, but also flexible knowing your schedule won't always be exactly the same
• This position requires the ability to read, understand, and follow all procedures and guidelines

Benefits

• Medical, prescription, dental, and vision plans
• 401(k)
• Life insurance and disability coverage
• Tuition assistance and certification reimbursement
• Sick and vacation time (paid vacations)
• Tire discounts
• Learning and development opportunities

Pay

$20.00 – $26.00/hr; base pay offered may vary depending on factors such as job-related knowledge, skills, experience, and market location.

Schedule

Depending on location, our business may be open 7 days a week, which can include some weekends and holiday shifts.