Mobile Services Assistant

Essential Job Functions

• Cleans and stocks the vehicle(s) appropriately for the day.
• Gathers appropriate materials from the GCPL collection to be placed on the vehicles.
• Auxiliary in checking materials out and in for Mobile Services patrons/programs.
• Prepares the returned materials for shelving or transfer/delivery to other libraries.
• Changes book status in library computer program as appropriate.
• Places holds for patrons.
• Replaces barcodes and tapes materials as required.
• Prints daily reports, searches for, and routes daily holds requests.
• Answers phones when in the Mobile Services office and assists patrons on phone as needed.
• Writes up patron requests for materials and includes all pertinent information.
• Offers Readers Advisory in the Office (via phone and written requests) and recommends titles and/or subject areas to supervisor for possible purchase.
• Auxiliary in mending items in Mobile Services collection.
• Inspects books and washes crates after they are returned at the end of each school year.
• Auxiliary on Bookmobile stops, or Outreach events as needed.
• Maintains the clean appearance of vehicles and office work area.
• Reports to Mobile Services Supervisor and/or Manager any damage or safety issues.
• Auxiliary in various programs and contests.
• Checks employee emails, reads Branching Out, and other GCPL communications.
• Attends training as required or recommended by administration or supervisor.
• Other duties as assigned.

Minimum Knowledge, Skills, Abilities and Other Characteristics

• Willingness and adaptability to work in a changing work environment.
• Excellent communication and customer service skills.
• Must have sufficient computer skills/abilities to use the library’s computer system, email, Internet and online databases, social media, and the like.
• Works under direct supervision yet must be able to work independently once trained.
• Must be familiar with library resources.
• Safely observes all PERRP procedures.

Minimum Education, Experience, and Licensing Requirements

• A high school diploma/GED.
• A valid Ohio driver’s license, proof of vehicle insurance.
• Reliable transportation in order to meet work obligations such as meetings and delivering or picking up Amish School sets when necessary.
• Successful completion of a background check.

Physical Requirements

• Ability to regularly lift and carry 30-40 lb. bags of books up and down vehicle steps with or without assistance.
• Ability to stand 90% of working time.
• Ability to work in a confined space.
• Ability to operate objects, tools, or controls – including computers, phones, office equipment.
• Ability to read computer screens and print material.
• Ability to bend, stretch, walk and/or kneel in order to shelve books on vehicles, both the highest and lowest shelving.

Pay Range

$14 per hour

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