Mobile Service Technician

About the role

We are looking for a Mobile Service Technician to join our growing team at a Ford dealership. The right candidate will travel in a Mobile Service van to customer workplaces and homes to handle basic service needs and recalls. Join the Ford Family where we value service to each other and the world as much as to our customers.

Responsibilities

• Provide an exceptional customer experience to drive loyalty
• Engage with many different customers each day and represent the dealership
• Organize and prepare for the day’s appointments
• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
• Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication
• Accurately document vehicle repairs/work performed on the repair order
• Stay informed of Ford technical bulletins and complete required training
• Able to work occasionally in challenging weather conditions
• Able to drive and maintain a company vehicle responsibly

Requirements

• Detail-oriented and organized
• Valid driver license
• Ford certifications are mandatory
• Service Technician Experience Preferred
• Strong use of technological devices including tablets

Benefits

• Health, Medical and Dental
• 401K Plan
• Vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security

Schedule

Monday - Friday 8am-5pm