Mobile Service Technician

About the role

We are currently looking for a Mobile Service Technician to join us at our Knightdale location.

Responsibilities

• Performs basic diagnostic and repairs focusing on diesel engines and Compact Construction Equipment.
• Responsible for the disassembly, assembly, and repair of components and machines.
• Performs all service tasks as assigned by the Service Manager.
• Prepares all forms (detail of work performed on repair orders) required in conjunction with job assignments.
• Reports any additional work required on equipment to the Service Manager, for proper and safe operation by the customer.
• Participates in all training programs as directed by the Service Manager.
• Accounts for all time and for all materials used in performing work duties.
• Maintains a clean work area and performs work in a neat and orderly fashion.
• Reports any issues with shop tools, equipment or vehicles that are in a serviceable condition or are unsafe for use.
• Follows all safety rules and regulations in performing work assignments.

Requirements

• A High School Diploma or equivalent experience required.
• 1+ year(s) of experience performing service repairs.
• Proficient knowledge of engines, transmissions, electrical systems and/or hydraulic systems.
• Ability to write diagnosis and work completed on routine reports (repair orders).
• Ability to use personal computer and various types of diagnostic equipment.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures.
• Ability to speak effectively one-on-one with customers.
• Ability to operate vehicles and equipment used for diagnostic purposes.
• Valid driver’s license required for potential driving situations.
• Ability to operate a forklift, preferred.

Skills and Knowledge

• Ability to follow all safety rules and regulations in performing work assignments.

Benefits

Our employees receive competitive wages and can participate in the benefits which currently include medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match and a company discount. In addition, Quality Equipment provides significant paid training and opportunities for professional and personal development. Our goal is for our employees to reach their full potential.