Mobile Service Technician
Lufkin Ford · Lufkin, TX · 1 mo ago
Information TechnologyFull-time
We are looking for a Mobile Service Technician to join our growing team! The right candidate will have a strong service‑technician background and be ASE certified. Previous experience is preferred but not required. The day‑to‑day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls. By working at a Ford dealership, you can be part of a brand that honors the past and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers.
Responsibilities
- Provide an exceptional customer experience to drive loyalty.
- Engage with many different customers each day and represent the dealership.
- Organize and prepare for the day’s appointments.
- Perform vehicle repairs and/or maintenance work as outlined on the repair order in a clean and efficient manner.
- Communicate with the Parts Department and Service Advisors regularly to effectively manage production and customer communication.
- Accurately document vehicle repairs/work performed on the repair order.
- Stay informed of Ford technical bulletins and complete required training.
- Work occasionally in challenging weather conditions.
- Drive and maintain a company vehicle responsibly.
Qualifications
- Detail‑oriented and organized.
- Valid driver’s license.
- ASE/Manufacturer certifications (Ford certifications are desirable but not mandatory).
- Service Technician experience preferred.
- Strong use of technological devices, including tablets.
Benefits
- Health, medical, and dental coverage.
- 401(k) plan.
- Paid time off and vacation.
- Growth opportunities.
- Employee vehicle purchase plans.
- Family‑owned and operated environment.
- Long‑term job security.
- Flexible work schedule.