Mobile Service Technician

About the role

A Mobile Service Technician level I is responsible for repair and preventive maintenance on med/heavy duty fleet vehicles at our customer's locations. The position requires providing vehicle repairs while maintaining exceptional customer service. High mechanical skills on med/heavy duty trucks and buses, along with knowledge of methods, materials, tools, and techniques used in vehicle repair and maintenance, are essential. The position demands high mechanical skills, proficiency in using power and hand tools, diagnostic equipment, acetylene and electric arc welding, and the operation of vehicles and equipment for diagnostic purposes. The technician must also be highly detail-oriented and organized.

Responsibilities

• Perform major and technically difficult diagnostics, repairs, including vehicle inspections, in a timely manner, ensuring quality, time standards, customer expectations, cost guidelines, and reliability goals are met.
• Communicate effectively with customers, developing positive relationships and helping to grow the Dealership Service business.
• Treat customers with personal/professional service, respond to customer inquiries regarding the work, advise customers and/or service writers of any repairs or services that should be performed, conduct safety check inspections on vehicles, identify warrantable repairs and document on repair orders, complete required paperwork utilizing fleet maintenance software program associated with repairing vehicles, documenting parts usage, and accounting for repair times, review, complete or assign repairs identified on Driver Vehicle Inspection Reports, maintain a clean, safe work area in compliance with Corporate Standards, and perform all work in accordance with established safety procedures, ensure that all repairs are completed as assigned, update job knowledge by participating in education opportunities, read technical and regulation publications, and perform other duties as assigned.

Requirements

• High mechanical skills on med/heavy duty trucks and buses.
• Knowledge of methods, materials, tools, and techniques used in vehicle repair and maintenance.
• Proficiency in using power and hand tools, diagnostic equipment, acetylene and electric arc welding, and the operation of vehicles and equipment for diagnostic purposes.
• Highly detail-oriented and organized.
• Excellent communication and analytical skills.
• Ability to drive and operate a variety of equipment under varying conditions.
• Ability to work cooperatively and collaboratively with a customer service focus with all levels of employees, management, and external agencies to maximize performance, creativity, problem-solving, and results.
• Initiative and the ability to act and operate independently with minimal daily direction from manager to accomplish objectives.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and good driving record.
• Experience in vehicle repair and maintenance.
• Knowledge of vehicle computer electronics systems.
• Ability to work independently and manage multiple tasks.

Skills

• Advanced analytical and repair skills in vehicle maintenance.
• Team player focused on overall Dealership success.
• Self-starter with excellent time management skills.
• Creative problem solver.
• Excellent customer service skills.

Benefits

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

Pay

Salary range: $75k - $90k annually (Negotiable based on experience)

Schedule

Flexible schedule to accommodate customer needs.

Contact

Midwest Bus Sales Inc. is located in the Midwest region and covers six states with five locations. For more information, please visit our website or contact us directly.