Mobile Repair Technician - Field Position

About the role

Love technology, troubleshooting, and working on the go? Join uBreakiFix by Asurion as a Mobile Repair Technician and turn your passion for technology into a rewarding career! You'll travel to customers' homes in a company-provided repair van, diagnose and repair mobile devices, and deliver convenient, high-quality service. Enjoy the independence of working in the field while earning hourly pay plus commissions based on your performance.

Pay

• $10/hour base pay
• $12 commission for every successful repair
• $5 commission for every screen protector sold
• $25 commission for every Home+ protection plan sold
• Top performers can earn the equivalent of $22+/hour, with weekly earning potential of $700+, depending on performance and sales

Benefits

• Company-provided repair van — your own mobile workspace
• Health, dental, vision, and life insurance
• Paid time off (PTO)
• Paid training and ongoing career development
• Opportunity to earn additional income through commissions
• Independence and flexibility in managing your daily route and schedule
• Opportunities to grow your technical skills and advance your career

Responsibilities

• Travel to customers' homes in a company-provided repair van
• Diagnose and repair smartphones, tablets, and other consumer electronics
• Perform quality repairs efficiently and accurately
• Provide convenient, professional, and friendly in-home service
• Explain repair solutions and recommend appropriate device protection and support plans
• Manage your daily schedule and service appointments
• Maintain a professional attitude while delivering excellent customer experiences

Requirements

• Must be at least 21 years old to meet company vehicle and driving requirements
• Valid driver's license and a driving record that meets company and insurance requirements
• Experience in electronics repair, troubleshooting, customer service, or retail is preferred
• Working knowledge of mobile devices, hardware, and operating systems
• Strong problem-solving skills and attention to detail
• Excellent communication skills and a customer-first attitude
• Ability to work independently and manage responsibilities in the field
• Willingness to travel locally to customer locations
• Flexibility to work some weekends when needed