Mobile Home Community Associate

About the Role

Crystal View Capital/Osprey Management is a private‑equity real estate firm that acquires and manages value‑add manufactured housing and self‑storage assets. Since 2014 the firm has raised over $300 million in equity capital and manages more than $600 million in assets across 110+ properties in 30 states. The Mobile Home Community Associate supports the Community Manager with daily community operations, handling administrative tasks, resident relations, property upkeep coordination, and sales support to maintain resident satisfaction and uphold community standards.

Responsibilities

• Administrative Support
  • Assist with rent collection, fee payments, and transaction entries in Rent Manager.
  • Prepare bank deposits and reconcile resident accounts.
  • Support communication with residents regarding outstanding balances.
  • Process and file invoices with accurate coding and organization.
• Resident Relations & Customer Service
  • Respond promptly and professionally to resident questions, concerns, and service requests.
  • Help enforce community policies in line with company standards.
  • Promote a friendly, welcoming community environment.
• Property Operations Support
  • Schedule and coordinate maintenance and vendor services.
  • Assist with inspections of common areas and vacant homes to ensure cleanliness and readiness.
  • Perform basic grounds‑keeping tasks as needed to maintain curb appeal.
• Sales & Marketing Assistance
  • Provide tours of available homes to prospective residents when the Community Manager is unavailable.
  • Assist in marketing efforts by posting listings, updating flyers, and maintaining signage.
  • Track and record home sales information.
• Compliance & Safety
  • Follow company procedures and policies to ensure compliance with Fair Housing laws.
  • Report safety concerns, hazards, or violations to the Community Manager.

Qualifications

• Preferred experience in mobile home park management.
• Working knowledge of Microsoft Office and basic computer skills.
• Highly organized, disciplined, and self‑motivated.
• Proactive with the ability to follow directions well.
• Excellent communication skills; able to define and solve problems.
• Effective communication with residents, vendors, employees, and supervisors.
• Availability to work Monday – Friday and weekends as needed.

Compensation

Starting pay of $20–$22 per hour (part‑time), 25–30 hours per week.

Benefits

• Company Perks Program
• Flexible schedule
• Opportunities for career advancement
• Home/Work life balance