Mobile Equipment Service and Repair Small Engine Mechanic

Responsibilities

• Maintains current knowledge of John Deere and competitive products.
• Performs diagnostics and repairs on John Deere and competitive equipment and technology. Equipment type but not limited to: Skid loaders, Mini Excavator, 4 wheel front loaders, Compact Utility Tractors, Utility Vehicles, Commercial and Residential mowing equipment.
• Extensive diagnostic and repair capabilities for 2 stroke and 4 stroke small engines.
• Mentors Service Technician Trainees and Service Technicians
• Provide delivery support as needed, ie… equipment pick up and or delivery
• Conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• Participate in John Deere University and Dealer Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Additional duties as assigned

Physical Requirements

• Ability to stand and walk for extended periods (typically 6–10 hours per shift) on concrete shop floors.
• Frequent bending, kneeling, crouching, and stooping to access low-mounted components and equipment.
• Ability to reach, stretch, and work overhead when servicing equipment or mounted components.
• Regular use of hands and fingers for fine motor skills, including handling tools, small parts, and diagnostic equipment.
• Ability to lift, carry, push, and pull up to 50 lbs occasionally (and lighter weights frequently), with or without assistance.
• Capability to maneuver equipment and parts, including loading/unloading machines or components.
• May require climbing ladders or step stools to access equipment.
• Ability to operate shop equipment such as hoists, jacks, forklifts, and diagnostic tools.

Work Environment / Exposure

• Regular exposure to noise, vibration, fumes, oils, grease, and dust in a shop environment.
• Work performed in varying temperatures (heated shop, open bay doors, occasional outdoor work).
• Exposure to moving mechanical parts and electrical systems.
• Use of personal protective equipment (PPE) such as gloves, eye protection, and hearing protection.

Physical Capabilities

• Sufficient vision (close and distance) to inspect parts, read manuals, and perform diagnostics
• Adequate hearing ability to diagnose engine performance and detect mechanical issues
• Ability to work in awkward positions for extended periods (under equipment, tight spaces)
• Ability to perform repetitive motions such as wrenching, fastening, and tool operation

Experience, Education, Skills and Knowledge

• 3+ years of relevant professional experience repairing small gas and diesel engines to be considered.
• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following technical manuals and or specific computer programs and platform procedures on machines of the Technician’s specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, turf, or heavy equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• High School Diploma, GED, or equivalent experience required; Associates degree preferred
• Have current or be able to obtain DOT Medical Certificate.
• Valid driver’s license required, must be 21 yrs of age with relevant driving experience