DirectJobHub
Jobs · Information Technology · Mississippi

Mobile Diesel Service Technician / Mechanic

Murphy-Hoffman Company (MHC Kenworth) · Tupelo, MS · 3 wk ago
Information TechnologyFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No Pay or Schedule unless present. The posting mentions Benefits list, but no explicit Pay or Schedule. So we include Benefits. Also maybe "About" section? The instruction says use headings for section headings like About the role, Responsibilities, etc. The posting includes "Job Overview & Essential Functions" and "Qualifications" and "Benefits" and "About About Us". We need to map content accordingly. We must not repeat job title as heading. We must not include Job ID etc. Remove boilerplate like EEO, etc. We must preserve all substantive info. We need to decide sections: - About the role: could be from Job Overview & Essential Functions description (the paragraph about role). That's substantive. - Responsibilities: list of duties (many bullet-like sentences). We can extract responsibilities from the overview: performing repairs, developing relationships, analyzing operations, coordinating repair orders, advising customers, ensuring safety, maintaining vehicles, reporting damage, maintaining relations, creating/closing repair orders, completing paperwork, controlling expenses, overseeing operations, calling key accounts, introducing items, responsible for achieving labor sales objectives, performing other duties. We can put those as
  • . - Requirements: maybe the qualifications section includes Minimum three years' heavy duty truck repair experience, certifications, etc. Also "Must be self-motivated..." etc. Those could be Requirements or Qualifications. The instruction separate Requirements and Qualifications. We need to decide what goes where. Usually Requirements are mandatory (experience, certifications, CDL, etc.) Qualifications could be preferred (Engine and Component certifications are a plus). Skills could be communication, attitude, etc. But we need to follow instruction: Use headings only if posting has real specific content for it. We have content for Requirements (experience, certifications, CDL). We have content for Qualifications (Engine and Component certifications are a plus). We have content for Skills (communication skills, positive attitude, self-motivated, commitment to customer satisfaction). We have Benefits list. We also have About Us section (company background). Could be "About" heading? The instruction includes "About the role" as a heading, not "About Us". But we could put company info under "About the role"? Might be better to have a separate "About" heading? The instruction list includes "About the role" as a possible heading. It didn't list "About Us". But we could still include "About" as heading if we have content. However they said: use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So they gave examples; we can use those headings. Not required to limit to exactly those, but likely they expect those. We'll use those headings where applicable. Thus:

    About the role

    -> paragraph summarizing role.

    Responsibilities

    -> ul list.

    Requirements

    -> ul list: Minimum three years’ heavy duty truck repair experience; A/C, Brake and DOT Annual Inspector certifications required; Class A or B CDL and/or DOT medical card may be required depending upon size of mobile service vehicle.

    Qualifications

    -> ul list: Engine and Component certifications are a plus.

    Skills

    -> ul list: Must be self-motivated and capable of working with little supervision; Must have a commitment to customer satisfaction and perform quality repairs; Must have excellent communication skills; Must have a positive can-do attitude; Necessary tools to perform position responsibilities.

    Benefits

    -> ul list: Competitive Salary; Medical, Dental and Prescription Insurance; Disability and Life Insurance; Paid Time Off program; 401k and Profit Sharing with Employer Match; Flexible Spending Account; Internal Promotion Opportunities; On the Job Training. We should not include Pay or Schedule sections. We must remove boilerplate: Safety-sensitive paragraph? That's substantive? It's about safety-sensitive designation. Might be considered part of responsibilities or requirements? It's a note about safety-sensitive position. Could be included under Responsibilities or maybe a separate note. But we can include it as a paragraph under Responsibilities or maybe a note. The instruction says preserve ALL substantive information. So we should keep that safety-sensitive note. Where to place? Could be under Responsibilities as a bullet: "This position has been designated as a safety-sensitive position..." Or we could add a separate section but not in list. Since we have no heading for safety, we can include it as a

    after the responsibilities list or within responsibilities. Also the "About About Us" section: company history. That is substantive. Where to put? Could be under "About the role"? But that's about the role, not company. Maybe we can add an

    About

    (though not in examples) but we could treat as "About the role" includes company overview? Might be okay to put under "About the role" a paragraph about MHC. However the instruction says About the role is for role description. But we have both role overview and company overview. Could combine? Might be better to have a separate heading "About" but not in examples; risk of being considered extra. However they said "use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The "e.g." suggests those are examples, not exclusive. So we can add other headings if needed. But they also said "Prefer a few substantive sections over many thin ones." Adding an About section might be thin but it's substantive. Could incorporate company info into About the role as a paragraph after role description. That would keep sections few. Thus About the role: include both role description and company overview. Let's craft:

    About the role

    Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Mobile Diesel Service Technician / Mechanic. The role of the Mobile Diesel Service Technician / Mechanic is to perform heavy-duty mechanical truck repair and maintenance offsite at customer locations. Develops relationships with customers to achieve labor sales quota and increase sales to assigned accounts in a designated territory. Analyzes customer operations for opportunities to increase service sales in the given territory. Performs routine mechanical repairs and maintenance on heavy-duty truck equipment and related components with general supervision. Coordinates customer repair orders with Service Manager and Shop Foremen for task assignment. Coordinates with Service Advisor for proper work scheduling of all mobile maintenance business. Advises customer of needed service work, as well as suggests additional labor, parts and body shop sales whenever possible (i.e., Preventive Maintenance Inspections, related service work, etc.). Follows safe work practices and procedures, uses safety equipment when required, responds to suggestions for working safely and seeks assistance when necessary. Ensures proper safety, care, and maintenance of company vehicles assigned to the technician. Reports any damage to company or customer equipment or property immediately to supervisor. Maintains favorable relations with customers. Creates and closes repair orders in the MHC business system to document the repair work performed and the time spent completing the repair. Completes paperwork as required to accurately document the work performed. Controls business expenses within the approved expense budget and is responsible for tooling and parts inventory on the service truck. Oversees operations of assigned customers in territory. Calls upon key accounts (current and prospective) regularly. Introduces items such as preventive maintenance, new products, and promotions, reemphasizes existing products and services and provide literature as necessary. Responsible for achieving labor sales objectives and quota for assigned accounts. Performs other duties as assigned by supervisor.

    Then Responsibilities: maybe we can extract a concise list but we already included many duties in the About the role paragraph. To avoid duplication, we should not repeat same content. The instruction says preserve ALL substantive information; we can either keep the detailed paragraph and not have a separate Responsibilities list, or we can split. Since we already included many duties in About the role, we could keep Responsibilities as a shorter list of core duties not covered? But that would risk omitting some details. Better to keep About the role as a summary, and Responsibilities as a detailed list. However that would duplicate some content. The instruction says preserve ALL substantive information; duplication is not prohibited but might be considered redundant. However they said do NOT invent or summarize away detail. Duplication is not summarizing away; it's repeating. Might be okay but could be considered unnecessary. Ideally we split: About the role: brief overview of role and company. Responsibilities: detailed list. Qualifications etc. Let's attempt: About the role: short paragraph describing role and company. Responsibilities: bullet list of duties. Requirements: bullet list. Qualifications: bullet list. Skills: bullet list. Benefits: bullet list. We must ensure we don't miss any substantive info. Let's extract: Company overview: Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Mobile Diesel Service Technician / Mechanic. Also the About Us section: MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional. We can include that in About the role. Now responsibilities list: from the overview after "The role of the Mobile Diesel Service Technician / Mechanic is to perform heavy-duty mechanical truck repair and maintenance offsite at customer locations." then list of duties. Let's list them: - Perform heavy-duty mechanical truck repair and maintenance offsite at customer locations. - Develop relationships with customers to achieve labor sales quota and increase sales to assigned accounts in a designated territory. - Analyze customer operations for opportunities to increase service sales in the given territory. - Perform routine mechanical repairs and maintenance on heavy-duty truck equipment and related components with general supervision. - Coordinate customer repair orders with Service Manager and Shop Foremen for task assignment. - Coordinate with Service Advisor for proper work scheduling of all mobile maintenance business. - Advise customer of needed service work, as well as suggest additional labor, parts and body shop sales whenever possible (e.g., Preventive Maintenance Inspections, related service work, etc.). - Follow safe work practices and procedures, use safety equipment when required, respond to suggestions for working safely and seek assistance when necessary. - Ensure proper safety, care, and maintenance of company vehicles assigned to the technician. - Report any damage to company or customer equipment or property immediately to supervisor. - Maintain favorable relations with customers. - Create and close repair orders in the MHC business system to document the repair work performed and the time spent completing the repair. - Complete paperwork as required to accurately document the work performed. - Control business expenses within the approved expense budget and be responsible for tooling and parts inventory on the service truck. - Oversee operations of assigned customers in territory. - Call upon key accounts (current and prospective) regularly. - Introduce items such as preventive maintenance, new products, and promotions, reemphasize existing products and services and provide literature as necessary. - Be responsible for achieving labor sales objectives and quota for assigned accounts. - Perform other duties as assigned by supervisor. Also safety-sensitive note: "This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness

Similar jobs