Mobile Crisis Supervisor

Lenawee Community Mental Health Authority (LCMHA) provides or manages a full array of services to adults and children with mental health and/or emotional disturbances, persons with substance use disorders, and persons with developmental disabilities. Our mission is to create a path to resilience, recovery, wellness, and self-determination for these individuals.

About the role

This opportunity is fully on-site at LCMHA's Mobile Crisis Office in downtown Adrian, MI. The Mobile Crisis Supervisor provides leadership and oversight of a multidisciplinary team delivering on-site mental health crisis services throughout the community. This role is responsible for managing daily operations, coordinating staffing across multiple shifts (including evenings and weekends), and ensuring timely, effective crisis response for individuals experiencing behavioral health emergencies.

This position supervises and supports MCIT clinicians and crisis responders through direct supervision, field-based support, and clinical consultation. The Supervisor ensures that services are delivered in accordance with agency policy, as well as state and federal requirements, while maintaining high standards for documentation, ethical practice, and person-centered care. In addition, this role partners with internal teams and external stakeholders to ensure coordinated responsive care. The Supervisor works closely with leadership to monitor program performance, support quality improvement efforts, and contribute to the development of program outcomes, policies, and best practices for crisis services.

Responsibilities

• Provide administrative and clinical oversight of the Mobile Crisis Intervention Team (MCIT), ensuring effective daily operations and coverage across multiple shifts, including nights and weekends.
• Supervise, train, and support MCIT staff, including participation in hiring, performance management, and ongoing clinical consultation.
• Ensure accuracy, timeliness, and compliance of all clinical documentation in accordance with agency policy and applicable standards.
• Coordinate staff scheduling and oversee referral, utilization, and service organization to meet community and consumer needs.
• Provide clinical guidance to staff in the field, supporting assessment, crisis intervention, and stabilization efforts as needed.
• Review and analyze service activity and data reports to monitor program performance and ensure compliance with established standards.
• Promote adherence to best practices, ethical standards, and person-centered approaches to care.
• Collaborate with leadership to develop program outcomes, support quality improvement initiatives, and contribute to required reporting and data analysis.
• Partner with internal departments, community agencies, and other stakeholders to ensure coordinated, responsive care for individuals in crisis.
• Facilitate communication and coordination with the Access Department and participate in daily operational meetings.
• Maintain professional licensure, complete required training (including Behavioral Health Crisis Provider Training within required timeframe), and uphold LCMHA values through collaborative and ethical practice.

Requirements

• Master's degree from an accredited program in Social Work, Psychology, or Counseling.
• Fully Licensed to practice within the degree field by the State of Michigan.
• At least three (3) years of post-graduate work experience in working with individuals experiencing severe and persistent mental illness, serious emotional disturbance, intellectual/developmental disabilities, and/or substance use.
• One (1) year of previous supervisory experience is desired.
• Must complete the Behavioral Health Crisis Provider Training Program within 6 months of hire.
• Possess a valid U.S. driver's license.

Bi-lingual candidates are encouraged to apply.

Pay

The starting salary is $77,649. The annualized salary range for this position is $77,649 to $100,269 per year (based on a 37-1/2-hour work week); the range is based on the number of years of service with the agency.

LCMHA is a participating/qualifying site for several student debt relief options including the HRSA Loan Repayment Program & MDHHS Behavioral Health Loan Repayment Program. (Please note that employee eligibility is determined by these programs, and not by LCMHA).

Benefits

• Generous paid leave benefit accruing from the first day of employment, with approximately 24-1/2 paid days off in the first year. Paid leave accrual increases after one, five, and ten years of employment.
• Scheduled annual salary increases, starting after one year of employment.
• 15 paid holidays per year, eligible from the first day of employment.
• Comprehensive medical, dental, and vision insurance available from the first day of employment:
  • Medical insurance: Employee premium contribution varies by plan and coverage level.
  • Vision insurance: Agency covers 100% of the cost for all coverage levels.
  • Dental insurance: Agency covers 100% of the cost for all coverage levels.
• Medical insurance opt-out payment for employees with coverage from another source, starting from the first day of employment.
• Retirement benefits starting from the first day of employment.
• Long-term disability and life insurance (at no cost) starting after 90 days of employment.