Mobile Crisis Behavioral Health Supervisor

Responsibilities

• Oversees the delivery of patient care and/or customer service, ensuring the timely resolution of concerns.
• Supervises all functions of the department as it relates to staff and operations.
• Aid in the planning, implementation, measurement, and attainment of the department goal and objectives.
• Analyzes and determines appropriate staffing while ensuring efficiency and maximizing resources.
• Supervises the daily operations of the department including interviewing and hiring staff, assigning work, evaluating performance, training, and planning work schedules.
• Maintains stock of department supplies and equipment.
• Attends safety training involving local law enforcement and/or University of Utah Health Safety and Security, as well as required training around situational awareness, risk assessments for both the patient and others, and appropriate response to potential on scene weapons or illegal substances.
• Acts as a mental health officer of the Salt Lake District Court to assess patients' risk of harm to self/others and determine if involuntary commitment criteria is met for further assessment and/or hospitalization.
• Enforces all behavior management, de-escalation strategies, and crisis intervention protocols and procedures.
• Provides practicing oversight of Social Service Workers, Certified Social Workers, Associate Clinical Mental Health Counselors, and/or interns in accordance with Utah state law.
• Orients and trains staff in policies and procedures.
• May perform all duties of the department as required.
• May assist in budget preparation.

Qualifications

• Three years of experience in a related area, or equivalency, with one of those years in a supervisory capacity.
• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system.
• One of the following licenses: Current license to practice as a Clinical Mental Health Counselor in the State of Utah, Current Licensed Clinical Social Worker (L.C.S.W.) certificate for clinical practice in the State of Utah, Current license to practice as a Registered Nurse in the State of Utah, or obtain one within 90 days of hire under the interstate compact if switching residency to State of Utah.
• Maintain current Interstate Compact (multi-state) license if residency is not being changed to Utah.