Mobile Crisis Specialist II
Essential Duties & Responsibilities
- Provide coverage of crisis service beyond scheduled work hour/shifts and as assigned by crisis service supervisors.
- Demonstrate knowledge and competency in the utilization of Centerstone programs and other community resources.
- Maintain accurate records of all contacts and enter all data in a timely manner.
- Document client’s follow-up needs for Team follow-up.
- Demonstrate the ability to deescalate crisis situations.
- Demonstrate knowledge of crisis intervention skills.
- Represent Centerstone in a professional manner when interacting with external entities.
- Thoroughly assess risk of harm to self or others and document accordingly.
- Create a cooperative atmosphere with Centerstone departments, community agencies, individuals experiencing mental health symptoms, and the public at large.
- Attend all team meetings, clinical supervision, and complete online trainings as required.
- Train and assist in onboarding new staff.
- Serve as a mentor to new staff.
- Represent Centerstone’s Crisis Services at community meetings and liaise with community partners.
- Aid in EHR modifications and serve as super user.
- Perform other duties as assigned.
Knowledge, Skills & Abilities
- Effectively communicate via written, verbal, in-person, and virtual methods.
- Demonstrate high-level customer service skills and professional etiquette.
- Show knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
- Know suicide assessments.
- Have skill in providing crisis intervention.
Qualifications
- Education Level: Bachelor’s degree in psychology, social work, counseling, or a related mental health field required.
- Years of Experience: Minimum of one year working with individuals in crisis required.
- Certification/Licensure: N/A
Physical Requirements
- Standing: 20%
- Sitting: 80%
- Squatting: Occasional
- Kneeling: Occasional
- Bending: Occasional
- Driving: Occasional
- Lifting: Occasional
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
Disclaimer
The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands. Time Type: Full time Pay Range: $18.20--$25.50 Benefits: Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy...
Employment at Centerstone
Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve. Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.