Mobile Crisis Specialist II

Essential Duties & Responsibilities

• Provide coverage of crisis service beyond scheduled work hour/shifts and as assigned by crisis service supervisors.
• Demonstrate knowledge and competency in the utilization of Centerstone programs and other community resources.
• Maintain accurate records of all contacts and enter all data in a timely manner.
• Document client’s follow-up needs for Team follow-up.
• Demonstrate the ability to deescalate crisis situations.
• Demonstrate knowledge of crisis intervention skills.
• Represent Centerstone in a professional manner when interacting with external entities.
• Thoroughly assess risk of harm to self or others and document a plan to assure safety.
• Make appropriate referrals for least restrictive treatment possible to ensure psychiatric needs are being met.
• Respond to calls promptly.
• Create an atmosphere of cooperation with Centerstone departments, community agencies, individuals experiencing mental health symptoms, and the public at large.
• Attend all team meetings, clinical supervision, and complete online trainings as required.
• Train and assist in onboarding new staff.
• Serve as a mentor to new staff.
• Represent Centerstone’s Crisis Services at community meetings and liaise with community partners.
• Aid in EHR modifications and serve as super user.
• Perform other duties as assigned.

Knowledge, Skills & Abilities

• Effectively communicate via written, verbal, in person, and virtual methods.
• Demonstrate high-level customer service skills and professional etiquette.
• Show knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
• Know suicide assessments.
• Have skill in providing crisis intervention.

Qualifications

• Education Level: Bachelor’s degree in psychology, social work, counseling, or a related mental health field required.
• Years Of Experience: Minimum of one year working with individuals in crisis required.
• Certification/Licensure: N/A

Physical Requirements

• Standing – 20%
• Sitting – 80%
• Squatting – Occasional
• Kneeling – Occasional
• Bending – Occasional
• Driving – Occasional
• Lifting – Occasional

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Disclaimer

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands. Time Type: Full time Pay Range: $18.20--$25.50 Benefits: Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy...

Company Information

• Centerstone is an equal opportunity employer.
• Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence.
• We treat all clients and colleagues with dignity and respect.
• At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.
• We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.
• Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.