Mobile Crisis Clinician (MS), Part Time, Second Shift, Weekends

About the Role

Mobile Crisis Team (MCT) Clinicians serve all Hamilton County residents and receive referrals from interdisciplinary team members, including psychiatrists, case managers, physicians, police, and individuals. The MCT Clinician will complete psychosocial assessments, develop and implement care plans addressing patient needs to promote stabilization in the community or facilitate transitions to the next level of care.

The MCT Clinician will provide education, consultation, and serve as a liaison to healthcare and mental health teams regarding patients' familial, emotional, psychological, social, financial, and developmental aspects of care.

Location: Cincinnati, OH, United States

Responsibilities

• Engage in population-appropriate communication and recognize growth and development milestones.
• Provide clear instructions to patients/families regarding treatment and involve them in assessment, initial treatment, and continuing care.
• Identify physical limitations of patients and deploy interventions when necessary.
• Recognize and respond appropriately to patients/families with behavioral health problems, including signs/symptoms of abuse or neglect.
• Interpret population-related data and plan care appropriately, addressing unique psychological needs or cultural/religious norms.
• Perform treatments, administer medication, or operate equipment safely.
• Engage patients and families referred to Mobile Crisis, assess psychosocial needs, and prioritize responses.
• Identify barriers to treatment, enhance patient health status, and improve satisfaction and quality of life.
• Improve resource utilization to ensure appropriate levels of care in community, hospitalization, or criminal justice settings.
• Develop rapport with patients and families for ongoing support and crisis response in the community.
• De-escalate patients in crisis using best practices, including trauma-informed care.
• Develop comprehensive assessments to determine appropriate levels of care in collaboration with the care team.
• Identify referrals needed to keep patients in the community and avoid hospitalization or criminal justice involvement.
• Implement and monitor care plans, determining if an Application for Emergency Admission is necessary.
• Collaborate with medical and psychiatry teams for admitted patients.
• Educate patients, families, and the community about level-of-care decisions using evidence-based practices.
• Utilize community resources to avoid hospitalization and facilitate stabilization.
• Facilitate follow-up in the community post-discharge from Psychiatric Emergency Services (PES) or inpatient stays.
• Initiate referrals to community resources as indicated by the care plan.
• Provide education about treatment options and community stabilization for mental illness.
• Advocate, mediate, and negotiate to enhance patients' health status, social supports, and safety across the care continuum.
• Collaborate with law enforcement and the criminal justice system when appropriate.
• Provide interventions such as counseling, crisis management, mental illness support, and referrals.
• Address psychosocial barriers, including adjustment to illness, material/financial issues, healthcare decision-making, sexual assault, domestic/partner violence, elder abuse, and child abuse.
• Provide consultation and training to medical staff, healthcare professionals, and law enforcement on mental health crisis response and follow-up.
• Collaborate with team members, including peer specialists and behavioral health specialists.
• Build relationships with community partners for ongoing referrals, including law enforcement.
• Summarize care plans for patients needing transitions post-hospitalization or emergency psychiatric visits.
• Provide patients and families with linkages to community resources and services.
• Participate in process improvement to evaluate patient outcomes and identify service delivery barriers.
• Assess transportation needs and arrange as appropriate.
• Facilitate referrals to disease-specific agencies, especially for employment, financial resources, support services, and chemical dependency services.
• Participate in activities supporting enhanced customer service and increased Press Ganey scores.
• Attend staff meetings, mandatory training, and continuing education sessions.
• Maintain positive working relationships and knowledge of community agencies and services.
• Maintain timely, clear, and concise documentation and write reports as needed.
• Respond to email requests and provide information as requested.
• Participate in quality and safety initiatives.

Requirements

• Master’s Degree in Social Work, Psychology, or Counseling (required).
• Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) (required).
• Complete required training and health officer certification per Ohio Revised Code and the Mental Health, Addiction, and Recovery Services Board of Hamilton County within one year.
• 1–2 years of equivalent experience (required); 3–5 years preferred.
• Preferred: Licensed Independent Social Worker or Licensed Clinical Professional Counselor (LCPC).