Mobile Crisis Clinician

Pay Grade: 8

About the role

Under the general supervision of the Mobile Crisis Director, the Mobile Crisis Clinician performs direct clinical services, including crisis intervention and de-escalation for individuals of all ages.

Responsibilities

• Performs direct clinical services, including crisis intervention and de-escalation for individuals of all ages.
• Performs indirect clinical services, including timely and complete case documentation following DWIHN policies and procedures.
• Documents all crisis intervention activities in the electronic medical record to ensure accuracy of records and regulatory compliance.
• Provides coordination and follow-up for clients and assists in obtaining necessary additional services, coordinating with the Access Center or the patient’s current outpatient therapy plan.
• Maintains clinical documentation that is accurate and up to date, including assessments, progress notes, crisis/safety plans, and other required documentation.
• Participates in agency and system staff meetings.
• Participates in community meetings.
• Collaborates with schools, law enforcement, and other organizations.
• Assists individuals/families in developing natural supports to increase success in the community.
• Provides counseling, guidance, support, resources, and encouragement to individuals served so that they can learn to take responsibility for and actively participate in their own recovery.
• Provides on-call duties as needed, which include but are not limited to responding to calls from mobile crisis clinicians and peers.
• Provides mobile crisis services in the community.
• Performs related duties as assigned.

Requirements

• A Master’s Degree in Social Work, Psychology, Counseling, Human Services, the Social Services, or a related field.
• One (1) year of full-time paid professional clinical experience working in crisis services or a closely related area.
• A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP, or PhD. (A limited license will be accepted).
• A Valid State of Michigan Driver’s License with a safe and acceptable driving record.
• Proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law will be approved when properly supported.

Skills

• Knowledge of DWIHN policies, procedures, and practices.
• Knowledge of the DWIHN provider network and community resources.
• Knowledge of the Michigan Mental Health Code.
• Knowledge of MDHHS policies, rules, regulations, and procedures.
• Knowledge of Federal policies, rules, regulations, and procedures as it relates to DWIHN.
• Knowledge of Mobile Crisis principles and practices.
• Knowledge of Crisis Services principles and practices.
• Knowledge of behavioral health and mental health principles and practices.
• Knowledge of the Michigan Medicaid Provider Manual.
• Knowledge of MHWIN.
• Knowledge of the LOCUS model.
• Knowledge of the clinical care process (screening, assessment, treatment planning, case management, and continuing care).
• Knowledge of and ability to use screening and assessment tools for behavioral health services.
• Knowledge of the Adult continuum of care for all disability designations (I/DD, SMI, Co-Occurring Disorder).
• Knowledge of adult’s services: Outpatient, Co-occurring services, CM, ACT, Supported Employment, and Med Drop.
• Knowledge of Integrated Care services for behavioral health patients.
• Knowledge of medical and behavioral health practices and terminology.
• Knowledge of compliance standards.
• Knowledge of Medical Necessity Criteria for Behavioral Health Services.
• Knowledge of SUD guidelines and licensing certifications.
• Knowledge of crisis training and experience in de-escalation, e.g., suicide prevention, development of crisis plans, trauma-informed care, etc.
• Assessment and evaluation skills.
• Conflict Resolution skills.
• Computer skills.
• Organizational skills.
• Report writing skills.
• Negotiation skills.
• Problem-Solving skills.
• Decision-Making skills.
• Interpersonal Skills.
• Communication skills.
• Collaboration skills.
• Multitasking skills.
• Teamwork Skills.
• Ability to communicate orally.
• Ability to communicate in writing.
• Ability to work effectively with others.
• Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population.
• Judgement/Reasoning ability.

Schedule

Mobile Crisis Operations is a 24/7 unit. Positions are offered for the Day Shift (7-3), Afternoon Shift (3-11), and the Midnight Shift (11-7). Candidates must be able to work a flexible schedule.

Working Conditions

Employees in this classification must travel throughout Wayne County. Candidates will be required to travel to homes, community-based settings, hospitals, schools, courts, etc.