MO Scholars Program Specialist - Outreach

About the role

The MOScholars Program Specialist serves as a mid-level role within the Missouri State Treasurer’s Office focused on supporting MOScholars program operations. This role assists the program manager with the administration and oversight of the full lifecycle of the program experience: prospective participant inquiries, application intake, eligibility determination, compliance, and reporting.

Responsibilities

• Lead the program outreach statewide.
• Interact with multiple stakeholders including parents, educational assistance organizations, third-party contractors, and the public.
• Provide clear guidance on eligibility, timelines, documentation, and program use.
• Document processes and standard operating procedures; propose enhancements to forms, workflows, and systems to increase efficiency.

Requirements

• Familiarity with scholarship and/or education program operations, eligibility verification, and documentation standards.
• Familiarity with program compliance practices, audit processes and data security, and confidentiality statutory requirements.
• Basic understanding of financial recording keeping.
• Strong organizational and time-management skills; able to prioritize multiple deadlines with high accuracy.
• Excellent written and verbal communication skills to translate policies into plain language for a diverse group of stakeholders.
• Proficient with Microsoft 365, Qualtrics, and virtual meeting tools.
• Ability to exhibit excellent customer service and conflict resolution skills with an empathetic, solutions-oriented approach.
• Effective verbal and written communication skills — to professionally answer phones, respond to inquiries, perform webinars and make in-person presentations.
• Ability to build a collaborative environment with educational assistance organizations, vendors, and the Treasurer’s Office.
• Experience in K-12 education and/or knowledge of Missouri Education Policies.
• Experience and familiarity with the Individuals with Disabilities Education Act (IDEA).

Qualifications

• Knowledgeable in financial recording keeping.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Proficient with Microsoft 365, Qualtrics, and virtual meeting tools.
• Ability to build a collaborative environment.
• Experience in K-12 education and/or knowledge of Missouri Education Policies.
• Experience and familiarity with the Individuals with Disabilities Education Act (IDEA).

Skills

• Familiarity with scholarship and/or education program operations.
• Familiarity with program compliance practices.
• Basic understanding of financial recording keeping.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Proficient with Microsoft 365, Qualtrics, and virtual meeting tools.
• Ability to build a collaborative environment.
• Experience in K-12 education and/or knowledge of Missouri Education Policies.
• Experience and familiarity with the Individuals with Disabilities Education Act (IDEA).

Benefits

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees.

Pay

The pay range for this position is $50,000 - $70,000 annually.

Schedule

The schedule for this role is Monday through Friday, 8:00 AM - 5:00 PM.