MN Telecounselor Associate
or drop. Probably include as a short paragraph. "Job Summary: Telecounselors provide individual counseling services via a HIPAA compliant, synchronous video platform to patients within New Season's clinics across the United States. Telecounselors work within a multidisciplinary treatment team consisting of the Medical Director, Program Director, Treatment Services Coordinator, Counselors and Nurses to identify and meet the clinical needs of the patient and to assist in their overall well-being. All telecounselos are responsible for completion of all patient, program and state related clinical documentation. Telecounselors are eligible for remote work arrangements, at the discretion of program leadership and must meet all requirements of the company telecommuting policy and department performance standards." That's a summary; could go under About the role. "Essential Functions:" then bullet list (actually sentences). We need to convert to
- for any list of duties/requirements/benefits. So we need to list each essential function as li.
Let's extract each essential function line:
- Performs individual counseling with assigned patients via synchronous video communication.
- Educates patient in all aspects of treatment, corresponding health issues and steps to recovery.
- Maintains a performance standard of 50% of hours worked spent in direct one on one patient contact each month.
- Completes patient telecounseling screening, psychosocials, DAP notes, individualized treatment plan, reassessments and all other program related documentation within the required time frames.
- May work with patients to complete intake, admission, discharge and transfer paperwork.
- Documents patient progress and completes organization and state mandated forms in the identified electronic health record and any other required systems.
- Maintains file compliance in accordance with policy and procedure and completes timely correction to any documents or files that are found to be out of compliance.
- Identifies any clinical/case management needs and works to address those needs.
- Establishes and maintains communication with assigned clinic leadership and support staff; responding to all emails within one (1) business day and maintaining a live updated shared calendar for patient scheduling purposes.
- Reports patient abuse, neglect and exploitation as required.
- Reports patient grievances as required.
- Coordinates Urine Drug Screens with clinic liaisons and completes any required documentation.
- Ensures the reading and understanding of the General, program and state specific Policy and Procedures Manuals.
- Ensures compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts 160 & 164 (HIPAA).
- Is responsible for obtaining and maintaining proper licensure and/or certification according to specific state requirements and program needs.
- Actively participates in preparation for surveys and inspections conducted by CARF, the State, DEA, Board of Pharmacy and any other agency site visits as dictated by the state laws or regulations.
- Participates in all staff meetings and assigned clinic treatment team meetings as scheduled.
- Actively participates in both individual and group supervisions as scheduled.
- Ensures compliance with local, State, Federal and Colonial Management Group, LP rules, regulations and policies.
- Always acts in the best interests of the program and company; honors, supports, and protects the proprietary data and rights of the company.
- Performs other tasks as assigned by clinic, region or corporate leadership.
That's many items; we can list them.
Next: "Minimum Qualifications: Education/Licensure/Certification:Qualified candidates will have a Master's degree in a Human Services related field and be a current Florida Registered Mental Health Counselor Intern under active supervision with the ability to obtain unrestricted Florida licensure within 2 years of hire. Candidates will have at least 1 year of couneling experience."
Note typo "couneling". Keep as is.
"Required Knowledge: Master-level knowledge"
"Experience Required:Knowledge and experience in Substance Abuse and/or Telecounseling Services is preferred."
"Skill and Ability: Must possess excellent interpersonal, communication and technological skills, be able to multitask, work independently, prioritize, and be dependable and reliable"
"Physical Demands/Work Environment: (The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard and other office equipment. Talking: Ability to communicate with patients and fellow employees. Hearing: Ability to hear normal conversations and receive ordinary information. Vision: Average, ordinary, visual acuity necessary to observe patients and work on the computer. Clear vision at 20 inches or less and distant vision at 20 feet or more. Physical Strength: Sedentary work; sitting much of the time. Ability to lift up to 10 pounds. Movement such as standing, walking and occasional bending or reaching is required. Exerts up to 10 pounds of force occasionally. Working Conditions: (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Employees in the office environment must have the: Ability to operate in an open work area with moderate everyday noise. Ability to perform other duties as required. The position may be eligible to work remotely. In the remote telecommuting environment, the employee must have the: Ability to operate in a private workspace with a door that closes and locks. Ability to secure all work in a locking drawer or cabinet. Ability to travel occasionally to treatment center for training. Ability to perform other duties as required. Mental Activities: (The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Reasoning Ability: Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form and maintain confidentiality. Mathematics Ability: Basic mathematics skills required. Language Ability: Be able to communicate fluently in English, second language proficiency helpful. Job Or State Requirements MN LADC"
We need to decide sections: About the role (job summary), Responsibilities (essential functions), Requirements (minimum qualifications?), Qualifications (education/licensure?), Skills (skill and ability), Benefits (none mentioned), Pay (none), Schedule (none). We should not create sections with no content. So we will include About the role, Responsibilities, Requirements, Qualifications, Skills. Possibly also include Physical Demands/Work Environment? Not a standard heading; but we could incorporate into Requirements or Skills? The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those. Physical demands could go under Requirements or Skills? Probably under Requirements as part of qualifications. But we have separate sections for Requirements and Qualifications; we need to decide what goes where. Usually Requirements = minimum qualifications, Qualifications = preferred qualifications. But we can interpret: Requirements = mandatory (education, licensure, experience). Qualifications = preferred knowledge/experience. Skills = skill and ability.
Thus:
- About the role: job summary paragraph.
- Responsibilities: essential functions list.
- Requirements: Minimum Qualifications (education/licensure/certification, experience). Also maybe include "Job Or State Requirements MN LADC" as a requirement? That's a state requirement; could be included.
- Qualifications: Required Knowledge (Master-level knowledge) and Experience Required (knowledge/experience in Substance Abuse and/or Telecounseling Services preferred). Also maybe include "Preferred" etc.
- Skills: Skill and Ability paragraph.
We must not include filler like "commensurate with experience". Not present.
We must not repeat job title as heading. So no
Telecounselor Associate
. We must not include Job ID etc. We can fold metadata into a shortmaybe after About the role? The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can include a short paragraph with Reports to, Job Code, Department, FLSA, Direct Reports. Let's do that after About the role maybe as a meta paragraph. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all details from essential functions, qualifications, etc. Not to omit any. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The text didn't have those except maybe at end "Job Or State Requirements MN LADC" which is not boilerplate; it's a requirement. We need to output only HTML fragment, no /, no markdown fences. Thus produce something like:
About the role
Telecounselors provide individual counseling services via a HIPAA compliant, synchronous video platform to patients within New Season's clinics across the United States. Telecounselors work within a multidisciplinary treatment team consisting of the Medical Director, Program Director, Treatment Services Coordinator, Counselors and Nurses to identify and meet the clinical needs of the patient and to assist in their overall well-being. All telecounselors are responsible for completion of all patient, program and state related clinical documentation. Telecounselors are eligible for remote work arrangements, at the discretion of program leadership and must meet all requirements of the company telecommuting policy and department performance standards.
Reports to: Telecounseling Supervisor; Job Code: 155; Department: Telecounseling; FLSA: Non-exempt; Direct Reports: 0
Responsibilities
- Performs individual counseling with assigned patients via synchronous video communication.
- Educates patient in all aspects of treatment, corresponding health issues and steps to recovery.
- Maintains a performance standard of 50% of hours worked spent in direct one on one patient contact each month.
- Completes patient telecounseling screening, psychosocials, DAP notes, individualized treatment plan, reassessments and all other program related documentation within the required time frames.
- May work with patients to complete intake, admission, discharge and transfer paperwork.
- Documents patient progress and completes organization and state mandated forms in the identified electronic health record and any other required systems.
- Maintains file compliance in accordance with policy and procedure and completes timely correction to any documents or files that are found to be out of compliance.
- Identifies any clinical/case management needs and works to address those needs.
- Establishes and maintains communication with assigned clinic leadership and support staff; responding to all emails within one (1) business day and maintaining a live updated shared calendar for patient scheduling purposes.
- Reports patient abuse, neglect and exploitation as required.
- Reports patient grievances as required.
- Coordinates Urine Drug Screens with clinic liaisons and completes any required documentation.
- Ensures the reading and understanding of the General, program and state specific Policy and Procedures Manuals.
- Ensures compliance with 42 CFR Part 2 (Federal Conf