Client Service Associate - Minneapolis

About the role

The Client Service Associate will provide exceptional customer service to clients, manage client relationships, and ensure high levels of satisfaction. This position requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently.

Responsibilities

• Handle client inquiries and requests promptly and professionally
• Manage client relationships and maintain positive interactions
• Process client transactions accurately and efficiently
• Follow up with clients to ensure satisfaction and address any issues
• Collaborate with other departments to resolve client concerns

Requirements

• Bachelor's degree in Business Administration, Communications, or related field
• 1-2 years of relevant customer service experience
• Strong verbal and written communication skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

Qualifications

• Excellent interpersonal and problem-solving skills
• Ability to prioritize tasks and manage time effectively
• Experience with CRM systems is a plus

Skills

• Customer service orientation
• Attention to detail
• Effective communication skills
• Time management

Benefits

• Competitive salary
• Flexible schedule
• Professional development opportunities
• Health insurance
• Employee discounts

Pay

$20.00 per hour

Schedule

Monday through Friday, 8:00 AM - 5:00 PM