ML Hotel Housekeeping Supervisor FT/DA $20 to $30

About the role

We are seeking a Hotel Housekeeping Supervisor for Grand Casinos. This position involves guiding, supporting, and supervising the Housekeeping Department to ensure high standards of cleanliness and efficiency.

Responsibilities

• Guide, support, and supervise Room Attendants and Junior Ambassadors in their daily tasks.
• Coordinate maintenance work orders for the repair or replacement of Guestroom furnishings.
• Conduct routine inspections of Guestrooms to identify cleaning needs, potential safety hazards, and repair requirements.
• Maintain familiarity with brand standards and ensure adherence to them.
• Maintain adequate staffing levels in the Housekeeping Department.
• Prepare various reports (daily, weekly, monthly).
• Report any room damage to management immediately.
• Motivate the Housekeeping Team to maximize productivity and maintain high morale levels.
• Notify the Supervisor of any incidents or conflicts that affect normal business operations or Guest services.
• Ensure compliance with energy conservation and job safety regulations.
• Perform other departmental duties as assigned.

Requirements

• High school diploma, general education degree (GED) or equivalent experience.
• One (1) year housekeeping experience required.
• Must be able to secure license from Gaming Regulatory Authority (GRA).
• Must be able to follow all relevant Detailed Gaming Regulations (DGR’s).
• Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

Qualifications

• Ability to guide, support, and supervise housekeeping staff, ensuring high standards of cleanliness and efficiency.
• Exceptional attention to detail to ensure that all Guest rooms meet the hotel's cleanliness standards.
• Excellent verbal and written communication skills to provide clear instructions to staff and report issues to management.
• Aptitude for identifying and addressing cleaning needs, safety hazards, and repair requirements.
• Ability to consistently motivate the housekeeping team to maximize productivity and maintain high morale levels.
• Willingness to work in various roles and during peak hours as needed to support the team and reduce Guest wait times.
• Skill in training and directing team members, with the ability to coach and counsel staff to foster a productive work environment.
• Willingness to adapt to changing priorities and handle various tasks as needed to support hotel operations.
• Maintain a professional demeanor and appearance, with a commitment to regular attendance and punctuality.

Skills

• Ability to communicate effectively.
• Ability to see and adjust focus to include close, distance, depth, and peripheral vision.
• Ability to stand, walk, run, sit (up to 8 hours), balance, stoop, kneel, climb, crouch, and/or crawl.
• Ability to handle objects, tools, and controls; reach with arms and hands.
• Ability to lift and carry objects up to twenty-five (25) lbs.

Benefits

• A variety of competitively priced health benefits and supplemental insurances.
• Parenthood leave.
• 401k.
• Tuition reimbursement.
• Birthday and anniversary gifts.

Pay

Details on pay are not specified in this posting.

Schedule

Details on schedule are not specified in this posting.