Housekeeping Supervisor | Full Time | $19-$20

About the role

The Housekeeping Supervisor at the Sheraton Virginia Beach Oceanfront will lead the housekeeping team, ensuring that every guest room and public space is ready for guests. This role involves setting standards, managing shifts, training staff, inspecting rooms, and performing various housekeeping duties.

Responsibilities

• Schedule room and cleaning assignments to ensure proper coverage across the shift.
• Train new and current associates on housekeeping standards, procedures, and best practices for handling guest requests.
• Inspect rooms and public areas to ensure furnishings, equipment, and linens are clean and in good repair, and provide clear, objective feedback to room attendants.
• Ensure associates have proper supplies, equipment, and uniforms, including nametags and designated PPE.
• Train associates on safety standards and enforce them consistently; identify unsafe behaviors and retrain associates appropriately.
• Complete accident investigations and take steps to prevent future incidents.
• Perform opening and closing shift duties and coordinate maintenance repairs with the engineering department.
• Verify and update the status of discrepant rooms throughout the shift.
• Monitor overall cleanliness of the hotel, including parking lot and exterior entrances.
• Perform hands-on housekeeping duties as needed, including making beds, vacuuming, and cleaning, to support the team during high occupancy or staffing shortages.

Requirements

• At least 2 years of experience in housekeeping or related field.
• Proven ability to manage a team and handle multiple tasks simultaneously.
• Strong communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Knowledge of hotel operations and housekeeping standards.
• Valid driver’s license and reliable transportation.

Qualifications

• High school diploma or equivalent.
• Experience in a supervisory role preferred.

Skills

• Excellent organizational and time management skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong attention to detail and problem-solving abilities.
• Effective interpersonal and customer service skills.

Benefits

• Competitive pay within the posted range, based on experience.
• Comprehensive benefits for full-time associates: health, dental, vision, accident, and short- and long-term disability insurance, plus pet insurance.
• 401(k) plan with company match, paid time off, and paid holidays.
• Shamin Perks discounts on tickets, rental cars, attractions, and footwear; gym membership discounts.
• $200 referral bonus after your referral completes 30 days.
• Employee discounts at our branded hotels.

Pay

Pay Range: $19.00 – $20.00 per hour, based on experience.

Schedule

This is a full-time position with variable hours, typically 9:00 AM to 5:00 PM depending on volume. Availability for nights, weekends, and holidays is required based on business needs.