Mitigation Tech

About the Role

We are a fast-growing restoration company seeking a dedicated Water Restoration Technician to join our team! You’ll respond to water damage emergencies at residential and commercial job sites across Metro Detroit. We provide the tools, training, and a supportive environment to help you succeed. We offer competitive pay, full-time employment, on-the-job training, and growth opportunities. Offices are located in Livonia and Clinton Twp, MI.

Key Responsibilities

• Oversee and perform water damage restoration tasks, including drying, demolition, and site clean-up.
• Monitor job progress and adjust drying plans based on meter readings and site conditions.
• Complete detailed documentation including notes, photos, and required forms in compliance with company protocols.
• Communicate restoration processes and next steps to customers clearly and professionally.
• Execute water extraction, removal and disposal of non-salvageable materials, and light construction/demolition work as needed.
• Ensure proper handling and maintenance of equipment, tools, supplies, and company vehicles.
• Maintain quality control and ensure all tasks are completed to company standards.
• Conduct final job inspections, obtain customer approval and signatures, and request payments when applicable.
• Participate in a rotating on-call schedule for emergency response.
• Maintain accurate and thorough job documentation—this is critical.

Qualifications

• Strong verbal and written communication skills.
• Excellent customer service abilities and a professional demeanor.
• Prior experience in maintenance, construction, or related fields preferred.
• Familiarity with power tools and restoration equipment.
• Able to lift and move up to 50 lbs regularly.
• Detail-oriented with the ability to meet deadlines and follow procedures precisely.
• Industry certifications and licenses are a plus and may be provided based on performance, leadership, and reliability.