Mitigation Estimator

Key Responsibilities

• Carry out real-time mitigation file reviews using systems like MICA/MITIGATE, DASH, and Docusketch.
• Verify scope accuracy, completeness of documentation, and proper capture of field data.
• Identify documentation deficiencies that could delay billing, impact claim approval, or necessitate return visits.
• Perform comprehensive audits of job files to ensure compliance with company procedures and insurance carrier requirements.
• Review and organize file notes, photographs, moisture documentation, and supporting records.
• Prepare preliminary mitigation estimates using field documentation, Docusketch data, and restoration software.
• Develop and review detailed mitigation estimates in Xactimate.
• Aid in supplement preparation and communication with insurance carriers when needed.
• Support timely invoicing and revenue cycle management through accurate scope development.
• Collaborate closely with mitigation, production, and administrative teams to ensure seamless project transitions.
• Communicate professionally with customers, adjusters, and internal teams.
• Maintain accurate documentation and records within company systems.

Qualifications

• High school diploma or equivalent required.
• 2+ years of restoration, construction estimating, or related industry experience preferred.
• Experience with insurance-based estimating and Xactimate required.
• Familiarity with water, fire, mold, or storm restoration processes.
• Understanding of residential and light commercial construction methods and materials.
• Strong organizational skills and attention to detail.
• Excellent communication, customer service, and problem-solving skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Experience with Docusketch, MICA, DASH, or similar restoration systems is a plus.
• Self-motivated, professional, and team-oriented mindset.