Missions Mobilizer and Administrative Special

About the Role

The Missions Mobilizer prepares participants as they pursue a journey with Adventures in Missions. This role walks with participants from the moment they commit to the World Race until they launch onto the mission field. The goal is to equip and train participants during the mobilization phase to better serve them as they prepare for a life-changing experience. Daily, the employee must exhibit humility, tenacity, and excellence in a highly task-oriented and relational job.

The Administrative Specialist will assist the World Race Department in various areas, including monitoring risk and safety on the field, updating staff Asana tasks, ensuring hosts are paid, facilitating communication between hosts and teams, and maintaining departmental dashboards to assess performance.

Responsibilities

• Oversee the holistic health and administrative preparations of participants between commitment and launch, including developing relationships, building trust, listening, encouraging, addressing concerns, and keeping participants accountable.
• Manage participant documentation, including releases, references, observation lists, and reporting.
• Enforce participant fundraising and administrative deadlines, including managing reminders and follow-ups to ensure accountability.
• Maintain updated participant records and administrative duties using Adventures’ databases and systems.
• Provide quality customer service and communicate information in a timely manner via phone, email, blogs, and social media.
• Be open to the leading of the Holy Spirit in conversations with participants.
• Assist in overseeing risk updates from various resources.
• Create and maintain the World Race dashboard.
• Assist in host management and other office logistical needs.
• Participate in participant events, such as Training Camp registrations and training teams for squads/trips.
• Develop a team of ministry partners to complete personal fundraising goals (I Corinthians 9:14, Philippians 4:17).

Requirements

• Understands and embraces the core values and culture of Adventures In Missions and its programs.
• Established record of high character and a servant mentality.
• Administrative-focused and deadline-driven, with a willingness to hold self and participants accountable.
• Adaptable and able to function in an innovative space, including learning new systems and processes with motivation to independently drive processes.
• Relational with strong communication and interpersonal skills (written/verbal), a positive attitude, and the ability to work in a collaborative environment.
• Customer-centric with outstanding customer service skills, operating with professionalism, patience, and care while making people feel valued and comfortable.
• Basic knowledge of how emotions and trauma relate to personalities and behaviors, including basic knowledge of mental health and addiction.
• Ability to listen, understand, empathize, and offer counsel when needed.
• Current lifestyle of pursuing growth and self-care.
• Basic knowledge of Microsoft Word, Excel, and Google Workspace applications.
• Experience with the World Race.