Mission Support Assistant

About the role

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, LA Field Office, Mission Support Division. Location is negotiable to the following locations: Long Beach, CA and Los Angeles, CA.

Responsibilities

• Assisting in preparing press releases and in planning for public affairs campaigns, e.g., arranges for meeting space and drafts handouts.
• Coordinating, developing, and disseminating information material to various target audiences.
• Assisting with fleet program and assisting with incident management.
• Maintaining basic fleet records and receipts.
• Cooking routine maintenance, accountability for use of vehicles, receipt reconciliation usage reports, assists in maintaining compliance including home to work.
• Data entry for workforce management actions; liaison between CBP Hiring Center and Processing Center; assist with onboarding.

Requirements

You must be a U.S. Citizen to apply for this position.
Males born after 12/31/1959 must be registered with Selective Service
Primary U.S. residency for at least three of the last five years (additional details below)
All pre-employment processes will be conducted in English

Qualifications

Experience: You qualify for the GS-05 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Participating in preparing workload and productivity reports, and generating various management reports.
Assisting with on-boarding of new personnel and entering personnel actions in appropriate automated systems.
Using various software packages, such as word processing, spreadsheets, databases, desktop publishing, etc., to produce, store, and retrieve a variety of information and presentations.
Maintaining the organization's personnel files and records.

Experience: You qualify for the GS-06 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
Assisting in preparing press releases and in planning for public affairs campaigns, e.g., arranges for meeting space and drafts handouts.
Assisting in preparing budget requests by compiling data and preparing justification statements based on information provided by senior Mission Support Specialist.
Entering data into database programs and generates various management reports.
Maintaining the organization's personnel files and records.
Assisting users in the organization with software, hardware, and automation problems.

Note: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Education Substitution

GS-05: Successful completion of four-years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite may substitute for specialized experience at this level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college, or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.

Combining Education and Experience: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

Background Investigation

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Residency

There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
• Participation in a study abroad program sponsored by a U.S. affiliated college or university
• Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Additional information

The vacancy questionnaire includes four short, free-response essay questions. This provides an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question. You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM).