MISSION SUPPORT ASSISTANT
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information: That includes location details, organizational location, duty location, announcement open period, duties list, requirements list (citizenship, selective service, residency, background investigation, drug testing, ethics, E-Verify, bargaining unit), qualifications (experience for GS-6 and GS-7), pay details, residency waiver conditions, probationary period, CTAP/ICTAP info, education note, additional info (promotion potential, reasonable accommodation, etc.). Also mention that positions may be made for other organizational divisions/units.
We must not include cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip out things like "Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about", "Please review further details via the following link." etc. But we need to keep substantive info; links may be considered boilerplate? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Links to external resources might be considered navigation? Probably we should remove them as they are not substantive content? However they may be considered part of qualifications (like "Visit this link to view the locality pay tables". That's a reference but maybe we can keep the mention that locality pay tables exist but not the link. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The link itself is not substantive; the info that you can view locality pay tables is substantive? Might be considered a reference. Safer to keep the sentence but remove the actual URL? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Links could be considered navigation. I'd remove the URLs but keep the mention that you can view locality pay tables via a link? Might be considered navigation. I'd remove the whole sentence about visiting link? But that would lose info that there are locality pay tables. However the salary range is given; the locality pay tables are extra detail. Might be considered substantive. I'd keep a brief phrase: "Locality pay tables apply based on geographic area." Without the link.
Similarly for special pay rate charts.
We also need to remove duplicated lines: The duties section repeats some sentences; we need to preserve but not duplicate. We'll consolidate.
We need to output only HTML fragment.
Let's craft sections:
About the role
This position is with the Department of Homeland Security, U.S. Customs and Border Protection, U.S. Border Patrol, Blaine Sector: Bellingham Station in Ferndale, WA. Additional selections may be made for other organizational divisions and/or units within the duty location(s). The announcement will be open for 5 business days OR until the first 75 applications have been received, whichever happens first.
Responsibilities
- Provide clerical, administrative, and mission support assistance for U.S. Border Patrol sector or station operations, including support for personnel/payroll, budget, travel, workers' compensation, logistics, records, reporting, and customer service functions.
- Provide customer service by greeting visitors, answering phones, directing calls, processing mail, maintaining calendars, and responding to routine inquiries.
- Assist higher-graded staff and managers with personnel/payroll processing, budget, travel, workers' compensation, logistics, and administrative program support.
- Analyze and improve internal administrative processes, workflow, reporting systems, and tracking systems.
- Coordinate property management activities, space utilization, annual inventory, documentation, reports, and files.
- Prepare workload and productivity reports, compile data, identify process improvements, support records management, and assist users with basic software, hardware, and automation issues.
Requirements
- Must be a U.S. Citizen.
- Males born after 12/31/1959 must be registered with Selective Service.
- Primary U.S. residency for at least three of the last five years (with waiver possibilities described).
- All pre-employment processes conducted in English.
- May be required to pass a background investigation.
- Must adhere to CBP's Drug-Free Workplace Plan for drug testing procedures.
- Must demonstrate commitment to protect and serve the United States and exemplify CBP Core Values of Vigilance, Service to Country, and Integrity.
- Must comply with government ethics standards and criminal conflict of interest statutes, including obtaining approval for outside employment.
- DHS uses E-Verify to confirm eligibility of newly hired employees.
- Position is a bargaining unit covered role, represented under the National Border Patrol Council (NBPC).
Qualifications
To qualify for the GS‑06 grade level, you must have 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
- Supporting office functions such as personnel, logistics, budget, travel, payroll, or administration.
- Preparing routine documents such as memos, summaries, reports, or work papers.
- Reviewing administrative information for errors, accuracy, and possible process improvements.
- Using office software to maintain files and create documents, spreadsheets, presentations, or reports.
- Communicating with staff, supervisors, managers, or outside contacts to provide customer service and share information.
To qualify for the GS‑07 grade level, you must have 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
- Applying administrative procedures to support personnel, logistics, budget, travel, payroll, or other office operations.
- Preparing written materials such as memoranda, reports, summaries, spreadsheets, presentations, or research findings.
- Reviewing and analyzing administrative information to verify accuracy, identify trends or errors, and recommend process improvements.
- Using office software or automated systems to maintain records, track work, enter data, generate reports, and organize electronic files.
- Communicating with employees, supervisors, managers, or external contacts to provide customer service, exchange information, and support administrative activities.
Experience may be paid or unpaid, including volunteer work through National Service programs or other organizations; all qualifying experience will be credited.
Must meet all qualification requirements, including any applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band by 10/02/2026).
If you are a current or former political appointee (Schedule A, Schedule C, Non‑career SES, or Presidential Appointee) within the last 5 years, you must disclose this to the Human Resources Office.
Probationary period: one year for new federal employees; current/former federal employees may be required to serve or complete a probationary period.
Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) eligibility: if you have never worked for the federal government, you are not CTAP/ICTAP eligible; to be considered well qualified you must be rated at a minimum score of 85 for this position and submit required documents.
The Department of Homeland Security encourages persons with disabilities and disabled veterans (30% or more service‑connected) to apply; veterans, Peace Corps/VISTA volunteers, and persons with disabilities may be eligible for non‑competitive appointment.
Pay
This position starts at a salary of $51,037.00 (GS‑6, Step 1) to $73,731.00 (GS‑7, Step 10) with promotion potential to $73,731.00 (GS‑7, Step 10). Locality pay tables apply based on geographic area; see the OPM locality pay tables (or “Rest of United States” if your area is not listed). Some positions may fall under special pay rates depending on series, grade, and location.
We need to ensure we didn't include any boilerplate like "Learn more about CBP's mission..." etc. We removed those. Also removed duplicated lines. We kept substantive info about residency waiver conditions? We mentioned waiver possibilities but didn't list them. The posting had a list of waiver conditions: working for US Govt as civilian/military, dependent, study abroad, contractor/intern/consultant/volunteer supporting US Govt. Should we include that? It's substantive. We should include under Requirements maybe a note about waiver possibilities. Let's add a bullet: "If you do not meet the residency requirement, you may request a waiver by meeting one or more of the following: working for the U.S. Government as a federal civilian or military member; being a dependent authorized to accompany such a member; participation in a U.S.-affiliated study abroad program; or working as a contractor, intern, consultant, or volunteer supporting the U.S. government."
We also need to include info about "Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above." Already in About the role.
We also need to include info about "This announcement will be open for 5 business days OR until the first 75 applications have been received, whichever happens first." Already in About the role.
We also need to include info about "All pre-employment processes will be conducted in English" included.
We also need to include info about "You may be required to pass a background investigation" included.
We also need to include info about "CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures" included.
We also need to include info about "CBP employees demonstrate the highest level of commitment to protect and serve the United
for prose. We need to preserve all substantive information: That includes location details, organizational location, duty location, announcement open period, duties list, requirements list (citizenship, selective service, residency, background investigation, drug testing, ethics, E-Verify, bargaining unit), qualifications (experience for GS-6 and GS-7), pay details, residency waiver conditions, probationary period, CTAP/ICTAP info, education note, additional info (promotion potential, reasonable accommodation, etc.). Also mention that positions may be made for other organizational divisions/units. We must not include cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip out things like "Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about", "Please review further details via the following link." etc. But we need to keep substantive info; links may be considered boilerplate? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Links to external resources might be considered navigation? Probably we should remove them as they are not substantive content? However they may be considered part of qualifications (like "Visit this link to view the locality pay tables". That's a reference but maybe we can keep the mention that locality pay tables exist but not the link. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The link itself is not substantive; the info that you can view locality pay tables is substantive? Might be considered a reference. Safer to keep the sentence but remove the actual URL? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Links could be considered navigation. I'd remove the URLs but keep the mention that you can view locality pay tables via a link? Might be considered navigation. I'd remove the whole sentence about visiting link? But that would lose info that there are locality pay tables. However the salary range is given; the locality pay tables are extra detail. Might be considered substantive. I'd keep a brief phrase: "Locality pay tables apply based on geographic area." Without the link. Similarly for special pay rate charts. We also need to remove duplicated lines: The duties section repeats some sentences; we need to preserve but not duplicate. We'll consolidate. We need to output only HTML fragment. Let's craft sections:
About the role
This position is with the Department of Homeland Security, U.S. Customs and Border Protection, U.S. Border Patrol, Blaine Sector: Bellingham Station in Ferndale, WA. Additional selections may be made for other organizational divisions and/or units within the duty location(s). The announcement will be open for 5 business days OR until the first 75 applications have been received, whichever happens first.
Responsibilities
- Provide clerical, administrative, and mission support assistance for U.S. Border Patrol sector or station operations, including support for personnel/payroll, budget, travel, workers' compensation, logistics, records, reporting, and customer service functions.
- Provide customer service by greeting visitors, answering phones, directing calls, processing mail, maintaining calendars, and responding to routine inquiries.
- Assist higher-graded staff and managers with personnel/payroll processing, budget, travel, workers' compensation, logistics, and administrative program support.
- Analyze and improve internal administrative processes, workflow, reporting systems, and tracking systems.
- Coordinate property management activities, space utilization, annual inventory, documentation, reports, and files.
- Prepare workload and productivity reports, compile data, identify process improvements, support records management, and assist users with basic software, hardware, and automation issues.
Requirements
- Must be a U.S. Citizen.
- Males born after 12/31/1959 must be registered with Selective Service.
- Primary U.S. residency for at least three of the last five years (with waiver possibilities described).
- All pre-employment processes conducted in English.
- May be required to pass a background investigation.
- Must adhere to CBP's Drug-Free Workplace Plan for drug testing procedures.
- Must demonstrate commitment to protect and serve the United States and exemplify CBP Core Values of Vigilance, Service to Country, and Integrity.
- Must comply with government ethics standards and criminal conflict of interest statutes, including obtaining approval for outside employment.
- DHS uses E-Verify to confirm eligibility of newly hired employees.
- Position is a bargaining unit covered role, represented under the National Border Patrol Council (NBPC).
Qualifications
To qualify for the GS‑06 grade level, you must have 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
- Supporting office functions such as personnel, logistics, budget, travel, payroll, or administration.
- Preparing routine documents such as memos, summaries, reports, or work papers.
- Reviewing administrative information for errors, accuracy, and possible process improvements.
- Using office software to maintain files and create documents, spreadsheets, presentations, or reports.
- Communicating with staff, supervisors, managers, or outside contacts to provide customer service and share information.
To qualify for the GS‑07 grade level, you must have 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
- Applying administrative procedures to support personnel, logistics, budget, travel, payroll, or other office operations.
- Preparing written materials such as memoranda, reports, summaries, spreadsheets, presentations, or research findings.
- Reviewing and analyzing administrative information to verify accuracy, identify trends or errors, and recommend process improvements.
- Using office software or automated systems to maintain records, track work, enter data, generate reports, and organize electronic files.
- Communicating with employees, supervisors, managers, or external contacts to provide customer service, exchange information, and support administrative activities.
Experience may be paid or unpaid, including volunteer work through National Service programs or other organizations; all qualifying experience will be credited.
Must meet all qualification requirements, including any applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band by 10/02/2026).
If you are a current or former political appointee (Schedule A, Schedule C, Non‑career SES, or Presidential Appointee) within the last 5 years, you must disclose this to the Human Resources Office.
Probationary period: one year for new federal employees; current/former federal employees may be required to serve or complete a probationary period.
Agency Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) eligibility: if you have never worked for the federal government, you are not CTAP/ICTAP eligible; to be considered well qualified you must be rated at a minimum score of 85 for this position and submit required documents.
The Department of Homeland Security encourages persons with disabilities and disabled veterans (30% or more service‑connected) to apply; veterans, Peace Corps/VISTA volunteers, and persons with disabilities may be eligible for non‑competitive appointment.
Pay
This position starts at a salary of $51,037.00 (GS‑6, Step 1) to $73,731.00 (GS‑7, Step 10) with promotion potential to $73,731.00 (GS‑7, Step 10). Locality pay tables apply based on geographic area; see the OPM locality pay tables (or “Rest of United States” if your area is not listed). Some positions may fall under special pay rates depending on series, grade, and location.
We need to ensure we didn't include any boilerplate like "Learn more about CBP's mission..." etc. We removed those. Also removed duplicated lines. We kept substantive info about residency waiver conditions? We mentioned waiver possibilities but didn't list them. The posting had a list of waiver conditions: working for US Govt as civilian/military, dependent, study abroad, contractor/intern/consultant/volunteer supporting US Govt. Should we include that? It's substantive. We should include under Requirements maybe a note about waiver possibilities. Let's add a bullet: "If you do not meet the residency requirement, you may request a waiver by meeting one or more of the following: working for the U.S. Government as a federal civilian or military member; being a dependent authorized to accompany such a member; participation in a U.S.-affiliated study abroad program; or working as a contractor, intern, consultant, or volunteer supporting the U.S. government." We also need to include info about "Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above." Already in About the role. We also need to include info about "This announcement will be open for 5 business days OR until the first 75 applications have been received, whichever happens first." Already in About the role. We also need to include info about "All pre-employment processes will be conducted in English" included. We also need to include info about "You may be required to pass a background investigation" included. We also need to include info about "CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures" included. We also need to include info about "CBP employees demonstrate the highest level of commitment to protect and serve the United