Mission Coordinator

About the Role

As a Mission Coordinator, you serve as the beating heart of the operation—mastering the art of flight coordination, logistics management, and flight planning while seamlessly liaising between Pilots, Maintenance, Scheduling, Guest Services, and Sales Teams.

Responsibilities

Your day will be fast-paced and mission-driven, focused on ensuring every flight operates safely, smoothly, and with complete situational awareness. Typical responsibilities include:

• Flight Planning & Tracking: Create FAA flight plans and flight-follow all company aircraft and crewmembers to provide accurate, real-time information to internal stakeholders.
• Operational Monitoring: Research, review, and track operational factors—such as weather, NOTAMs, and TFRs—that may impact client trips, and proactively communicate concerns to Scheduling and Guest Services.
• Regulatory Compliance: Monitor crew and flight legality to ensure full adherence to FAA regulations and company policies.
• Safety & Analysis Support: Assist those exercising Operational Control by conducting meteorological reviews and evaluating NOTAMs/TFRs to ensure the safest expectations for clients and crew.
• Mission Oversight: Monitor each flight from departure to arrival, including intermediate stops or diversions, ensuring continuous and safe tracking of aircraft and personnel.
• Crew Briefing & Support: Brief Pilots and provide full trip support, helping them understand their duty day, flight assignments, and operational expectations.
• Aircraft Services Coordination: Arrange and confirm all required aircraft services to support safe, efficient, and on-time operations.
• Data & Record Management: Record flight and pilot data in the trip-management system to maintain accurate metrics and reporting.
• Fuel & Cost Optimization: Arrange fuel releases or alternate payment options when appropriate to help reduce costs and improve operational margins.
• Crew Travel Support: Assist in arranging crewmember travel and meals as needed to support smooth duty transitions.
• Cross-Department Communication: Serve as a vital link between Pilots, Flight Operations, Maintenance, Scheduling, Guest Services, and Sales—ensuring seamless communication and a unified operational mindset.

Qualifications

• High school diploma/GED
• FAA Dispatch License

Preferred Qualifications

• 2-4-Year College Degree in aviation preferred
• 1 to 2 years of experience in FAR Part 135 and/or Part 121 Operations preferred

Skills

• Problem Solving and Attention To Details
• Time Management and Communication in a fast-paced environment
• Task Prioritization and Execution under pressure with a high degree of focus
• Experience using ARINC Direct
• Experience using RAIDO (N-OC)
• Ability to use Spreadsheets and Google Products
• Ability to interpret NOTAMs/TFRs and Weather Reports
• FAA Regulations and Company Policies knowledge

Physical Requirements

• Ability to sit for extended periods of time
• Available to work weekends, nights, and holidays
• Ability to occasionally lift 5-20 pounds

Benefits

• Health Benefits: New Crewmembers become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution.
• Short-term and long-term disability coverage at no cost.
• Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel on other major domestic & international airlines for you and your qualifying immediate family.
• 401(k) match: 50% of your first 8%
• Generous PTO: Take time to recharge with our flexible PTO plan.

Starting Compensation: $26.00