Mission Application Analyst (Journeyman)

Full-time position requiring an active Secret clearance; up to 10% local travel.

About the role

CACI is seeking a Journeyman Mission Application Analyst for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach.

Responsibilities

• Support installation and deployment of CA legacy and Consular Systems Modernization (CSM) applications utilizing DevSecOps methodologies and CI/CD approaches
• Perform troubleshooting, diagnosis, evaluation, maintenance, availability monitoring, and performance analysis for applications across the CA IT enterprise
• Monitor infrastructure system availability for all CA locations, coordinating with DT ENMOC to proactively identify, track, and resolve application issues impacting users
• Monitor, manage, and optimize system and application performance, availability, and capacity, generating comprehensive performance reports and trend analysis
• Conduct system and application diagnostics using Government-provided maintenance tools, providing immediate notification of issues to stakeholders and escalating as needed
• Manage, maintain, and support infrastructure required to fulfill Task Order requirements, enabling data, voice, and video communication at offsite locations
• Support development and implementation of proposals for off-premise cloud solutions, coordinating with DOS Cloud Computing Governance Board (CCGB) to ensure data sovereignty compliance
• Analyze application logs, error messages, and system metrics to identify root causes of issues and implement corrective actions
• Collaborate with development teams, infrastructure teams, and vendors to resolve complex application issues and implement enhancements
• Apply technical expertise to resolve complex application analysis challenges with latitude in developing innovative methodologies and presenting solutions to operational problems

Required Qualifications

• Bachelor's degree + 4 years of experience in related fields, such as application analysis, systems analysis, application support, software deployment, or IT operations; equivalencies considered
• Active Secret Clearance
• Proven experience with application troubleshooting, performance monitoring, and diagnostics for enterprise applications
• Demonstrated knowledge of DevSecOps methodologies, CI/CD pipelines, and automated deployment practices
• Strong understanding of cloud computing, infrastructure monitoring, and coordination with network operations centers
• Excellent analytical and problem-solving skills with ability to diagnose complex application issues and implement effective solutions

Desired Qualifications

• Prior experience supporting federal agencies, especially the Department of State
• Experience with cloud solutions (AWS, Azure, Google Cloud) and knowledge of data sovereignty and federal compliance requirements
• Knowledge of ITIL frameworks, application lifecycle management, and performance optimization best practices
• Professional certifications such as ITIL Foundation, CompTIA Cloud+, AWS Certified Developer, or Microsoft Certified: Azure Developer Associate

Benefits

• Flexible time off benefit
• Robust learning resources
• Comprehensive healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
• Competitive compensation

Pay

Proposed salary range: $72,700 - $149,200. Final salary influenced by geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.