MIS SPECIALIST

Responsibilities

• Provide technical support to ensure personal computers and servers (hardware and software) are performing properly;
• lead system security, operation, and maintenance.
• Track technology inventory;
• research specifications and order required hardware/software.
• Maintain security administration of systems;
• assign local domain log-in profiles and passwords.
• Ensure users have access to appropriate applications and files.
• Create, maintain, modify, and produce accurate, timely reports using Crystal Reports.
• Collaborate with the training department to develop and implement system training.
• Maintain and restore daily backups on LAN.
• Ensure strict adherence to software licensing rules and maintain careful records.
• Generate technical reports on utilization, projected needs, and other areas.
• Travel to other facilities not limited to your home region.
• Use your general knowledge of telephone systems.

Qualifications

• Minimum Requirements:
• If you have a knack for identifying and solving computer issues; enjoy acting independently as well as interacting with a wide variety of employees and vendors; and have good troubleshooting and problem-solving skills, keep reading.
• Join a team that is proud of helping people reenter society.
• Apply if you have:
• A Bachelor's degree in Computer Science or related field with a minimum of five (5) years of work experience in a related role with experience in hardware and software operations.
• Educational and progressive work experience may be substituted for a bachelor’s degree at management’s discretion.
• Ability to identify and solve computer problems and act independently with a wide variety of employees and vendors required.
• Ability to understand and resolve technical problems independently.

Physical Requirements

• Frequently: lift or carry up to 20 lbs.; bend, stoop, reach above shoulder level, work with machinery, walk, stand, sit.
• Occasionally: lift or carry up to 60 lbs. or more, and push or pull up to 60 lbs.; climb, walk.