Mining Site Performance Manager

Essential Functions

• Manage and implement general continuous improvement initiatives at customer mine sites.
• Communicate with CAT on metrics, key issues, and continuous improvement opportunities.
• Create Business Intelligence tools for tracking key performance metrics for both customers and Wheeler mining team.
• Build relationships with key customers with goals of managing product performance.
• Participate in mine site assessments.
• Perform all other duties as assigned.

Knowledge, Skills, and Abilities

• Self-starter and complex problem solver – ability to deliver results with limited supervision
• Proficient in computer software systems including Microsoft Office 365 and ERP systems
• Excellent motivational skills and works well with a team but also able to work alone
• Effective communication and interpersonal skills and dedication to customer satisfaction
• Excellent time management and organizational skills and the ability to multitask and prioritize
• Ability to pay strong attention to detail
• Ability to interact effectively in multi-disciplined, multi-cultural team environments including working with customers in planning, operations, and maintenance of parts, service, sales, and support personnel
• Effective team participation skills

Education and Experience

• Continuous Improvement, Lean 6 sigma, or manufacturing process improvement experience
• Mining experience preferred
• Customer facing experience
• High school diploma is required; higher education is a benefit