Mining Equipment Lube Technician

Experience Required

• At least six months of related experience in a similar role and environment.
• Ability to speak, read, write, and comprehend English.
• Ability to successfully complete a skills assessment (eTRAIN test).
• Valid driver’s license.
• Excellent client service skills.
• Own and maintain required personal tools.
• Strongly Preferred: At least one year heavy equipment lube technician experience, preferably in a dealership environment. Caterpillar work experience.

Job Summary

Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field. Prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures of machine and engines systems, and their components. Work in adverse weather conditions as needed. Accept all out-of-town assignments requiring extended overnight stays. Communicate orally and in writing information, instructions, and explanations to associates, clients and management regarding equipment conditions, problems, and recommendations.

Troubleshooting and Diagnostics

Troubleshoot and diagnose equipment malfunctions and failures. Maintain good client relations and support for corporate marketing objectives. Repair, recondition, and maintain equipment and components. Prepare service reports. Plan and control cost of repair jobs. Maintain company equipment – keep in good clean orderly condition. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.

Additional Responsibilities

• Own and maintain required personal tools.
• Learn and use Empire, Caterpillar and allied product procedures and systems.
• Maintain current MSHA card if work area requires.
• Provide on-the-job training to technicians and helpers as assigned.
• Make warranty recommendations.
• Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
• Work overtime as needed.
• Travel to remote locations as needed.
• Perform other related duties as assigned.
• Work within and promote corporate values.

Knowledge, Skills, and Abilities

• Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes.
• Demonstrated technical skill competence.
• Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation.
• Appropriate manner, conduct, and grooming adhere to company policy.
• Ability to work cooperatively and communicate effectively.
• Ability to obtain and maintain CDL if required by state or federal law.
• Knowledge of CAT machine components and systems.
• Must have acceptable attendance to meet all company standards and requirements.

Education and Experience

• High school diploma or General Education Degree (GED).
• Current driver’s license.
• Required DOT licensing, medical card, and endorsements as vehicle size dictates.
• Minimum of 6 months related experience.
• Completion of TRAIN test evaluation.
• Must be able to communicate (speak, read, comprehend, write) in English.

Physical Demands

• Sit, use hands, talk, or hear.
• Stand, walk, reach with hands and arms.
• Climb or balance.
• Stoop or kneel.
• Lift and/or move up to 50 pounds.
• Close, distance, and peripheral vision.
• Frequent exposure to wet and/or humid conditions, extreme cold, and extreme heat.
• Frequent exposure to outside weather conditions.
• Frequent exposure to noise levels in the work environment.

Work Environment

• Regularly exposed to moving mechanical parts.
• High, precarious places.
• Outside weather conditions.
• Frequent exposure to wet and/or humid conditions, extreme cold, and extreme heat.
• Frequent exposure to outside weather conditions.
• Frequent exposure to noise levels in the work environment.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.

Equal Opportunity Employer

Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.