Mine Technology Technician

Troubleshooting, Testing, and Repairing

The Field Systems Technician is responsible for troubleshooting, testing, repairing, and servicing on-site Mine Operations technical equipment. They also manage on-site installation, repair, maintenance, and testing of technical equipment, diagnose errors or technical problems, and provide detailed service reports.

• Manage on-site installation, repair, maintenance, and testing of technical equipment.
• Diagnose errors or technical problems and determine proper solutions.
• Produce detailed service reports.
• Document processes and leverage change control protocols.
• Operate vehicles and machinery safely and prudently.
• Follow company procedures and protocols.
• Cooperate with technical teams and share information across the organization.
• Make appropriate recommendations and brief on repairs, diagnostics, and equipment specifications.
• Evaluate and repair/replace damaged or worn components (cables, electronics, etc.).
• Test machinery and equipment after repair or assembly to ensure proper operation.
• Perform routine and preventive maintenance (PM) work on technology systems on equipment and vehicles.
• Read and understand operating manuals, blueprints, and technical drawings.
• Inspect parts for damage or excessive wear using micrometers and vernier calipers.
• Repair, rewire, and troubleshoot electrical systems.
• Install, configure, maintain, and update field systems, including, but not limited to, fleet management, OAS fatigue monitoring systems, slope stability monitoring, and high precision guidance systems.
• Maintain connectivity to field equipment by configuring and troubleshooting wireless LAN/WLAN issues and resolving them in a timely manner.
• RMA parts through the vendors - Caterpillar Minestar EDGE and Terrain.
• Ensure adequate stock of critical and consumable components to ensure systems and network reliability.
• Continuously improve field/office software and hardware through testing and development. Implement modifications to software, hardware, and data management procedures to serve the needs of multiple departments.
• Configure and maintain multiple systems (Linux-based, Windows workstations, and interfaces including voice and electronic communications).
• Work as a team with counterparts at other ASARCO operations to maintain and improve hardware and software, share new technology, and improve practices.
• Create requisitions and notifications in SAP to schedule resources and assets to facilitate support repairs on equipment with the respective department.
• Execute, support, and enforce the Company's Environmental, Health and Safety program as required by OIS policy, directives, and principles.

Additional Duties

This is an on-call position that requires remote troubleshooting and, if necessary, on-site, off-shift resolution of system problems. In case the issue cannot be resolved remotely, the field systems technician will be expected to travel to the site and continue the troubleshooting and repair process to get the respective critical systems back up and running. As necessary, they will act as a backup for the Field Systems Engineer in his absence.

Required Knowledge, Skills And Abilities

• Proficient with Microsoft Windows, Microsoft Office (MS Word, MS Excel, and MS Outlook).
• SAP ERP experience is a plus.
• Strong hardware/software troubleshooting ability.
• Good communications skills in English (oral and written).
• Ability to effectively interact with technical and non-technical personnel.
• Must be able to perform fieldwork in extreme outdoor environments.
• Must have a valid driver's license.