Military and Family Life Counselor (CYB)

About the role

MFLC Counselors provide assessment, short-term, solution focused counseling services and non-traditional walk around participant outreach to eligible individuals, military children and youth of all ages. This includes collaboration and consultation with teachers, parents, and administrators to strengthen and increase the child’s/youth’s capacity for healthy development.

Responsibilities

• Provide support for children of any age working in early childhood settings and schools.
• Provide services for staff and parents.
• Provide non-medical counseling, consulting, and outreach services to eligible participants.
• Teach coping strategies, emotion management, and problem-solving skills to families and/or caregivers.
• Facilitate psychological and behavioral awareness.
• Provide education knowledge to participants, including the meaning of specific symptoms and/or what is known about the causes, effects, implications of identified issues.
• Conduct government-approved presentations as requested.
• Enter counselor activity reporting daily through issued equipment while assuring accurate reporting and maintaining confidentiality of participants.

Qualifications

• Be U.S. citizens and speak fluent English.
• Possess a Master's degree or higher from an accredited graduate program in a relevant behavioral health field of study.
• Hold a valid independent license in the mental health field from any US state or territory (LCSW, LMFT, LPCC, LMHC, Psychologist).
• Be able to pass a basic background check for employment, a Child National Agency Check, and Inquiries (NACI/CNACI) clearance.
• Knowledge of the difficulties of adjusting to general life stresses as well as those resulting from the requirements of military life.
• Experience providing short-term counseling for those issues.

Skills

• Knowledge of standard documentation requirements for clinical services.
• Knowledge of available military and community referral resources.
• Ability to work effectively with diverse racial, ethnic, and socioeconomic backgrounds.
• Proficiency in oral and written communication skills.
• Knowledge of Microsoft Office Suite software and skilled in the use of office software.

Preferred Qualifications

• Certification or additional training as an Early Childhood Mental Health Consultant.

Competencies

• Ability to work both independently and as part of a team.
• Customer Service - Manages difficult or emotional customer situations; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Work Environment

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.