Military-Affiliated Peer Mentor
Position Summary
The Military-Affiliated Peer Mentor role entails supporting Military-Affiliated students during challenges and assisting walk-in students. Peer Mentors will schedule and coordinate appointments with students to address needs, such as guiding them to Advisors, certifying officials, or relevant resources. They will also field inquiries regarding Military-Affiliated services, opportunities, and other student requirements. Mentors will also assist students with navigating Department of Veterans Affairs (VA) education benefits, FAFSA applications, and forms. Additionally, Peer Mentors represent the Peer Mentoring program and the Military-Affiliated Student Center at both on-campus and off-campus events, offering personalized support to students.
Outreach Duties
- Staffing Peer Mentor booths at events when necessary
- Calling students to follow up on questions, appointments, etc.
- Create small posters and handouts when necessary
Clerical Duties
- Answer Phones
- Schedule Appointments via Gmail calendar and Starfish
- Make copies, scans, and prints of documents for staff
- Review student records prior to meetings
- Check in with supervisor at beginning of shift to receive tasks or updated information
Literature
- Other Mentoring/Office duties as assigned
Leadership Development
- Attend regular meetings and trainings when scheduled by supervisor
- Attend university training when appropriate (financial aid, studentsupport training, etc.)
- Assist with planning and executing of events and programs
Qualifications
- Must have or can get a FAFSA: Federal Work-Study Card
- Knowledge of VA and/or Military processes
- Position contingent upon approval through the FAFSA work-study program
- Enrolled ½ time (6 or more credits)
- 2.0 GPA or higher
- Must work well with persons of diverse racial, ethnic, gender, cultural and socioeconomic backgrounds
- Use of email and calendar for communication and organizational purposes
- Microsoft Office Suite (Excel, Word, Access, PPT)
- Interpersonal and communication skills
- Customer service and interpersonal skills will be continually developed to better serve students and staff