Military Affairs Representative Mid-Level (Air Force/Northwest-UT,ID,WA,MT)

About the role

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

Responsibilities

The Opportunity The Military Affairs Representative Mid-level serves as a key liaison, developing and executing strategies to strengthen USAA's presence and relationships within assigned military business areas. This role is crucial in achieving organizational goals by fostering connections with military leaders, affiliate organizations, and community partners. The Representative will drive USAA's brand visibility, enhance member and prospect relations, and implement targeted outreach programs. This position plays a vital role in shaping a positive image of USAA and its comprehensive offerings. Frequent travel is required. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be encouraged to work on-site four days per week.

• Relationship Cultivation and Engagement: Build and nurture relationships with senior military installation leadership to identify and execute impactful business opportunity events that benefit military members and their families; Serve as a USAA ambassador, effectively representing all lines of business and their products/services; Engage directly with members and prospects, gathering valuable feedback on issues, successes, and competitive insights to inform senior management.
• Military Acumen and Education: Educate USAA leadership on the nuances of the military community by scheduling and conducting Military Acumen visits; Deliver essential Military 101 training during New Employee Orientations and conduct USAA Financial Readiness Training; Contribute significantly to employees' understanding of critical aspects of military life and culture.
• Program Development and Execution: Collaborate with management and marketing teams to conceptualize and implement initiatives and programs designed to effectively reach target market segments; Analyze past campaign performance, adjusting strategies as needed to ensure alignment with marketing objectives and