Milieu Supervisor - Ohana Higher Level of Care

Key Responsibilities

• Milieu Oversight: Maintain and ensure a safe and therapeutic environment for patients. Monitor and maintain the physical and emotional safety of patients.
• Staff Supervision: Supervise and provide leadership to milieu staff, including participation in hiring, training, scheduling, and performance evaluations. Conduct team meetings related to patient care and support professional development. Ensure adherence to protocols and best practices. Develop and mentor a high-performing team.
• Patient Support: Build positive relationships with patients and their families. Address concerns and mediate conflicts, ensuring respectful and constructive resolution. Collaborate with colleagues to develop and implement individualized care plans.
• Program Development: Assist in the design and implementation of therapeutic activities and interventions. Evaluate the effectiveness of milieu interventions and suggest improvements. Maintain up-to-date knowledge of best practices and integrate into care practices.
• Administrative Duties: Maintain accurate documentation and records related to milieu operations and patient care. Ensure compliance with all regulatory and accreditation standards. Participate in program planning, development, and evaluation processes.
• Crisis Management: Lead crisis intervention efforts alongside colleagues, providing support and guidance. Develop and implement crisis management protocols and training for staff.

Experience and Qualifications

• Education: Bachelor's degree in psychology, social work, child development, education, school administration, or a related field required. Master's degree preferred.
• Experience: Minimum of 5 years of experience working with children/adolescents with behavioral challenges in a mental health or educational setting is required. Minimum of 2 years of experience working with families of children/adolescents is required. Experience with behaviorism is required. Experience working with people with serious mental illness or co-occurring disorders preferred. Experience facilitating mental health groups using Dialectical Behavioral Therapy is preferred. Experience with Collaborative Problem Solving (CPS) and/or Positive Behavior Interventions and Supports (PBIS) is preferred. Experience as a trainer or preceptor within specialty field is preferred. Experience in a supervisory or managerial role is preferred.

Desired Skills

• Strong leadership and team-building skills.
• Excellent communication and interpersonal abilities.
• Ability to handle stressful situations and de-escalate conflicts.
• Knowledge of therapeutic interventions and best practices in mental health care.
• Proficiency in documentation and record-keeping.

Certifications

• American Heart Association Healthcare Provider BLS certification required.
• Crisis intervention training preferred.

Assigned Work Hours

Primarily Monday - Friday day shift hours. May support weekend, evening, or holiday coverage based on program needs.

Position Type

Regular

Pay Range (based on years of applicable experience)

$59.28 to $79.30