Milieu Supervisor

Schedule, Location & Pay

• Full time, 40 hours per week
• $52,000 - 55,000 per year salary, exempt
• Onsite at our Luther Hall location in Fargo, ND

Nexus’ Comprehensive Benefits

• Four weeks paid time off (PTO) in the first year of employment
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW – Talkspace Therapy Benefit for the whole family
• NEW – Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

Responsibilities

• Prepares assigned staff work schedules to ensure adequate staff and client ratios
• Ensures that staff are performing their assigned duties and interacting with clients in a calm, therapeutic, and trauma-informed manner
• Ensures staff time cards are accurately maintained and approved
• Affirms the planning and scheduling of trauma-informed daily treatment services such as ensuring transportation needs are met; scheduling of family time and contact, special events, functions, and approved program trips
• Contributes to the development of and adherence to guidance plans
• Provides on the job coaching, training, and mentoring to staff
• Covers shifts and ensures all shift-related client and staff documentation is completed
• Identifies potential problems or risk factors on the program and generates alternative solutions
• Ensures that new admissions are entering into a safe and welcoming environment
• Affords assistance in the review of new applicants and participates in the interview and selection of staff/team members
• Affords proper mentoring to new Youth Care Professionals
• Provides direct supervision of assigned staff and provides performance management for staff on an ongoing basis
• Ensures confidentiality regarding client's and family’s issues, background, and treatment
• Conducts regular inspections of program areas
• Provides direct floor coverage during staff absences, emergencies and for on-call coverage
• Remains current on all company policies, assigned training, and/or certification requirements
• Recognize and value cultural differences in all aspects of work and service delivery

Required Education and Experience

• High School Diploma and 2 years minimum Nexus experience working in a treatment/counseling capacity for youth (e.g. residential, foster care/adoption, CTSS, group home/TLP, day treatment, or related adolescent counseling programs) OR 4 years external experience working with youth in a residential treatment facility; OR
• Associates Degree and 2 years minimum experience (external and/or internal experience) working with youth in a residential treatment facility; OR
• Bachelor’s Degree, preferably in a social work, psychology or clinically related field in social services, & minimum of 1 year (external and/or internal) of related experience with youth in a residential treatment facility
• Minimum of one year of team lead and/or supervisory experience is required
• Experience working with families and trauma-exposed children or adolescents is strongly preferred
• Must be at least 21 years of age.
• Valid driver’s license required. Must meet state regulating agency and company driving requirements.
• Ability to pass all necessary background screening requirements per DHS rules and regulations
• Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.

Physical Demands

• The job requires extended periods of standing and walking. Must be able to lift up to 50 pounds unassisted and up to 100+ pounds with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Commitment to Diversity, Equity, & Inclusion

• We embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

ICARE Values & Behavioral Competencies

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
• Agility: Exhibiting flexibility and adapting quickly
• Responsiveness: Being quick, positive, and accurate
• Excellence: Demonstrating quality results that surpass ordinary standards