Midtown Internal Medicine LVN Supervisor (LVN SUPV 1)

Sustains an environment of intrinsic good will for the practice while providing optimum services to patients. Provides licensed medical support to medical care providers as a vocational nurse for the assigned department or clinical team. Supervised by a licensed physician or registered nurse when performing duties within the vocational nurse scope of practice. Works under the direction of clinic or department management for administrative purposes, including customer service, professional behavior and development, assignment and scheduling of work, and performance of job functions not requiring supervision by a licensed independent practitioner.

Responsibilities

• Supervises a group of employees and provides accountability for the day-to-day operations of the designated clinic location(s).
• Functions as subject matter expert and resource person for staff.
• Interviews applicants utilizing effective screening techniques and follows standard hiring protocols.
• Objectively and constructively evaluates employee performance, trains, supervises, and offers conflict resolution.
• Administers disciplinary action, initiates and follows through with corrective action up to and including dismissal.
• Prioritizes, coordinates, and directs a variety of concurrent assignments efficiently.
• Performs licensed vocational nurse duties, including:
  • Setting up equipment and instruments.
  • Taking and recording vital signs and health statistics.
  • Obtaining, labeling, and processing specimens; preparing requisitions.
  • Preparing patients for exams and procedures.
  • Independently performing and assisting physicians with exams and procedures.
  • Performing venipuncture for blood withdrawal.
  • Administering medications, removing sutures, applying and removing splints, and changing dressings.
  • Taking throat cultures, assisting with minor surgeries, wound debridement, and cardiopulmonary resuscitation.
  • Performing all other required exams, procedures, and tests within the scope of licensed vocational nurse practice.
• Applies sterile technique, including wrapping and autoclaving surgical instruments.
• Demonstrates knowledge of common medications, indications, dosage ranges, side effects, and potential toxicity.
• Accurately interprets physician orders to ensure complete and up-to-date patient records.
• Establishes and maintains effective working relationships with co-workers, patients, and the public.
• Uses health care insurance systems knowledge to obtain authorizations, make referrals, and coordinate hospital admissions.
• Composes clear, concise messages and routine correspondence.
• Uses computer systems for email, spreadsheets, word processing, and medical office management.
• Independently defines problems, identifies resources, creates solutions, and implements problem resolution.

Primary job functions account for 80% of responsibilities, with additional duties including building service skills of the team (5%), communication, and leadership activities (5%).

Requirements

• Valid California State Board of Vocational Nurse (LVN) licensure without restrictions.
• Proof of valid Blood Withdrawal Certification.
• American Heart Association (AHA) or American Red Cross Basic Life Support (BLS) or UC Davis Health CPR certification.
• Proof of valid Intravenous Therapy Certification.
• Documentation of graduation from an accredited school of vocational nursing or completion of education and experience as a corpsman in the United States military.
• Three years of progressively responsible LVN experience in an ambulatory healthcare setting, including demonstrated leadership, staff training, or workflow coordination.
• Ability to work independently with minimal direction and demonstrate decision-making skills for supervising a unit of workers.
• Problem-solving skills to define issues, create viable solutions, and exercise delegated authority for prompt resolution.
• Ability to seek assistance when the limit of delegated authority is reached.
• Organizational skills to prioritize, coordinate, and direct concurrent assignments effectively.
• Ability to adjust to changing workloads, pressures, and deadlines.
• Knowledge of medical terminology sufficient to communicate effectively with patients, providers, and insurance representatives.
• Interpersonal skills to interact professionally with patients, co-workers, and the public, including handling upset or angry individuals.
• Basic knowledge of health care insurance systems (Medicare, Medi-Cal, HMO, PPO, fee-for-service, workers’ compensation).
• Knowledge of clinic practices, protocols, and pertinent laws (e.g., HIPAA) governing medical records and confidentiality.
• Writing skills to compose clear, concise messages and correspondence.
• Proficiency in computer systems for email, spreadsheets, word processing, and medical office management.
• Ability to pass the safe-to-practice pharmacology exam.
• Knowledge of basic anatomy, physiology, and pathophysiology to recognize abnormalities.
• Observation skills to detect changes in patient conditions and potential adverse reactions.

Preferred Qualifications

• Previous supervisory or management experience in a primary care or multispecialty ambulatory clinic.
• Experience with Epic EHR.
• Experience with staffing, performance management, onboarding, and quality improvement.
• Experience supporting multiple specialties (Internal Medicine, Family Medicine, and Pediatrics).

About the Department

The Midtown Primary Care Clinic is a large, multidisciplinary ambulatory clinic within UC Davis Health providing comprehensive care across Internal Medicine, Family Medicine, and Pediatrics. The clinic comprises over 20 providers and serves a diverse patient population, emphasizing high-quality, patient-centered care, access, safety, and operational excellence. The LVN Supervisor plays a critical leadership role in overseeing daily back-office operations, supporting clinical staff, ensuring efficient patient flow, maintaining regulatory compliance, and partnering with providers and clinic leadership to achieve departmental goals. This role also leads staff development, onboarding, performance management, quality improvement initiatives, and operational workflow optimization while fostering a collaborative, patient-focused culture.

Pay

Hourly salary range: $38.03 - $68.97.

Schedule

Full-time (100%), Monday through Friday, 7:30 AM to 4:30 PM.

Benefits

• High-quality, low-cost medical plans for employees and their families.
• UC-paid dental and vision coverage for employees and their families.
• Retirement plans, including pension and other retirement savings plans.
• Supplemental insurance options (life, disability, pet, legal, accident, critical illness, hospital indemnity).
• Pregnancy and parental leave, family and medical leave, adoption assistance, and pay for family care and bonding.
• Lactation support program and family care discounts.
• Employee well-being resources and programming.
• On-site Employee Assistance Program with free mental health services.
• Paid holidays, vacation, and sick time as outlined in UC policies.
• Continuing education allowance and staff education reimbursement program.
• Free professional development courses and learning opportunities.
• Public Service Loan Forgiveness (PSLF) qualified employer and student loan debt counseling.

Physical Demands

• Standing: Continuous (6 to 8+ hours).
• Walking: Continuous (6 to 8+ hours).
• Sitting: Frequent (3 to 6 hours).
• Lifting/Carrying 0-25 lbs: Continuous (6 to 8+ hours).
• Pushing/Pulling 0-25 lbs: Frequent (3 to 6 hours).
• Pushing/Pulling 26-50 lbs: Occasional (up to 3 hours).
• Pushing/Pulling over 50 lbs: Occasional (up to 3 hours).
• Bending/Stooping: Continuous (6 to 8+ hours).
• Squatting/Kneeling: Occasional (up to 3 hours).
• Twisting: Continuous (6 to 8+ hours).
• Climbing (e.g., stairs or ladders): Occasional (up to 3 hours).
• Reaching overhead: Occasional (up to 3 hours).
• Keyboard use/repetitive motion: Frequent (3 to 6 hours).

Environmental Demands

• Loud noise levels: Occasional (up to 3 hours).
• Uneven surfaces or elevations: Occasional (up to 3 hours).

Mental Demands

• Sustained attention and concentration: Continuous (6 to 8+ hours).
• Complex problem-solving and reasoning: Continuous (6 to 8+ hours).
• Ability to organize and prioritize: Continuous (6 to 8+ hours).
• Communication skills: Continuous (6 to 8+ hours).
• Numerical skills: Continuous (6 to 8+ hours).
• Constant interaction: Continuous (6 to 8+ hours).
• Customer/patient contact: Continuous (6 to 8+ hours).
• Multiple concurrent tasks: Continuous (6 to 8+ hours).