Medical Assistant Supervisor (CLIN OPS SHS SUPV 1)

Job Summary Under the direction and supervision of the Student Health and Counseling Services (SHCS) Medical Director, this position functions in a supervisory position overseeing the medical assistants (MA). This supervisor will provide oversight of compliance to department standards, policies, procedures, objectives quality improvement program, safety and environmental and infection control standards. They will be responsible for evaluation of MA performance and develop MA schedules in collaboration with the Medical Director and Medical Staff Supervisor. The MA supervisor will work collaboratively with the Medical Director and Medical Staff Supervisor to ensure delivery of quality patient care. They will be responsible for directing patient care flow. They will actively engage in problem solving and conflict resolution to maintain team cohesiveness and positive patient relations and customer satisfaction. In addition they will participate in quality improvement projects as needed in SHC. Apply By Date October 27, 2026 at 11:59pm Qualifications Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position Certified Medical Assistant in California or able to obtain certification within six months of hire.Current CPR certification.Bachelor's degree in related fields such as Health Sciences, Healthcare Administration, Public Health and or equivalent experience/training.Experience in Primary Care, Acute Care or Emergency Department setting.Experience in a supervisory capacity. Experience working with leading and supervising diverse staff using interpersonal skills, including tact, diplomacy and flexibility.Experience working in a union environment.Experience with electronic practice management system and electronic medical records.Critical thinking and problem solving skills to work independently and make clinical decisions within the scope of MA practice. Preferred Qualifications BLS certification. Experience working with adolescent, young adult or college health population. Key Responsibilities 50% - Direct Patient Care and Clinical Workflow Oversight35% - Supervision of Medical Assistant Staff15% - Quality Responsibilities Department Overview Student Health and Counseling Services (SHCS) provides primary care, mental health, acute care, laboratory, pharmacy, health education and counseling services to registered UC Davis students. SHCS serves approximately 300 patients per day during the school year. SHCS has approximately 200 staff including managers, senior professionals, professional and support staff, student employees, interns and post doc residents. POSITION INFORMATION Salary or Pay Range: $60,500/yr. - $104,300/yr.Salary Frequency: AnnualSalary Grade: Grade 19UC Job Title: CLIN OPS SHS SUPV 1UC Job Code: 009359Number of Positions: 1Appointment Type: Staff: CareerPercentage of Time: 100%Shift (Work Schedule): M-F 8am-5pmLocation: Davis, CAUnion Representation: 99 - Non-Represented (PPSM)Benefits Eligible: YesThis position is 100% on-site Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting UCnet Benefits Page or Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees. High quality and low-cost medical plans to choose from to fit your family's needsUC pays for dental and vision coverage for you and your familyRetirement plans for eligible employees including Pension and other Retirement Saving PlansSupplemental insurance offered including additional life, short/long term disability, pet insurance, legal coverage, accident, critical illness and hospital indemnityPregnancy and Parental Leave, Family & Medical Leave, Adoption Assistance and Pay for Family Care and Bonding for eligible employeesLactation Support Program and Family Care discounts and resourcesEmployee Well-being resources and programming to support thriving in all aspects of employee’s livesOn-site Employee Assistance Program including access to free mental health servicesGenerous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining AgreementsPaid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining AgreementsContinuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employeesAccess to free professional development courses and learning opportunities for personal and professional growthPublic Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program for eligible employees Physical Demands Standing - Occasional Up to 3 Hours Walking - Occasional Up to 3 Hours Sitting - Frequent 3 to 6 Hours Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours Lifting/Carrying 26-50 lbs - Never 0 Hours Lifting/Carrying over 50 lbs - Never 0 Hours Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours Pushing/Pulling 26-50 lbs - Never 0 Hours Pushing/Pulling over 50 lbs - Never 0 Hours Bending/Stooping - Occasional Up to 3 Hours Squatting/Kneeling - Occasional Up to 3 Hours Twisting - Occasional Up to 3 Hours Climbing (e.g., stairs or ladders) - Never 0 Hours Reaching overhead - Occasional Up to 3 Hours Keyboard use/repetitive motion - Frequent 3 to 6 Hours Environmental Demands Chemicals, dust, gases, or fumes - Never 0 Hours Loud noise levels - Never 0 Hours Marked changes in humidity or temperature - Never 0 Hours Microwave/Radiation - Never 0 Hours Operating motor vehicles and/or equipment - Never 0 Hours Extreme Temperatures - Never 0 Hours Uneven Surfaces or Elevations - Never 0 Hours Mental Demands Sustained attention and concentration - Frequent 3 to 6 Hours Complex problem solving/reasoning - Occasional Up to 3 Hours Ability to organize & prioritize - Frequent 3 to 6 Hours Communication skills - Frequent 3 to 6 Hours Numerical skills - Occasional Up to 3 Hours Constant Interaction - Frequent 3 to 6 Hours Customer/Patient Contact - Frequent 3 to 6 Hours Multiple Concurrent Tasks - Frequent 3 to 6 Hours Work Environment UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space. Position subject to credentialing process at student Health and counseling services. This Position is subject to Pre-Placement screening provided by Occupational Health services. Pre-Placement screening will consist infection control testing that includes blood tests for TB screening and other infectious diseases and may include a physical exam, provided by Occupational Health Services, given at no charge to the applicant. This is done to meet federal, state and university requirements Position may, at times, require employee to work with or be in areas where hazardous materials and/or infection diseases are present. Position may require overtime, when needed. Special Requirements – Please contact your recruiter with questions regarding which activities apply by position This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. A Culture of Opportunity and Belonging At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together. As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. To view the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks #CA-SE