Midland 02 (Andrews Hwy) Beer/Wine - Customer Service Rep - Part time
for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We only include sections that have real content. So we will have Responsibilities
and Qualifications
. Possibly also Requirements
but Qualifications covers that. The instructions: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose Responsibilities and Qualifications. Could also include Requirements if we separate but not needed.
We must use - for any list of duties/requirements/benefits, and
for prose.
We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate, duplicated lines, application instructions, etc. The posting includes some boilerplate like "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list..." That's still substantive? It's generic but maybe considered boilerplate? It's not cookie/navigation/legal/EEO etc. It's a disclaimer about duties. Might be considered boilerplate but not explicitly listed to remove. However instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This disclaimer is not those. So we keep it.
We need to format responsibilities as list items. Could group under subheadings? Not required but we can keep as plain list items. However we could also embed subheadings as or something but not required. Probably better to keep as - for each bullet.
We need to include all responsibilities: Stocking bullet list, Customer Service, Sales, Food Safety / Sanitation, Additional Department-Specific Responsibilities / Pre-requisites (with sub-departments Beauty, Drugstore/General Merchandise, Grocery, Texas Backyard, Entertainment, Healthy Living? Actually Healthy Living appears under Physical Demands & Working Conditions, not responsibilities. Wait: The posting includes "Healthy Living:" under Physical Demands & Working Conditions. So responsibilities include Beauty, Drugstore/General Merchandise, Grocery, Texas Backyard, Entertainment. Also maybe "Additional Department-Specific Responsibilities / Pre-requisites:" includes those.
Thus responsibilities list:
- Stocking: Stocks and rotates items as needed
- Assists with inventory control; loads, unloads, and moves product
- Organizes, cleans, and prepares back area for the night crew and incoming trucks
- Organizes merchandise on pallets to make the department presentable to the public
- Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
- Maintains standards in shrink, safety, inventory control, and sanitation
- Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
- Builds, stocks, maintains, and takes down store displays
- Performs the duties of Customer Service Assistant as needed
- Customer Service: Provides superior customer service
- Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
- Sales: Merchandises product effectively
- Uses suggestive selling techniques to meet customer needs and build department sales
- Food Safety / Sanitation: Cleans and sanitizes sales floor, display cases, prep areas, and equipment
- Properly handles and maintains the operation of all equipment
- Complies with departmental SOPs and store operating procedures
- Additional Department-Specific Responsibilities / Pre-requisites:
- Beauty: Knowledge of beauty and cosmetic aids
- Drugstore / General Merchandise: Prepares tags and signs as needed
- Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks; Prepares tags and signs as needed
- Texas Backyard: Passion for outdoors; Ability to complete Green Thumb training (H-E-B internal training)
- Entertainment: Knowledge in the audio / video field; Knowledge of specialty products, movies, music, electronics, and video games
We also have the generic statement after responsibilities: "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations."
We'll keep that as a
.
Now Qualifications section:
We have:
- Age Requirement: 18+
- Work Experience: Knowledge/Skills/Abilities:
- Strong customer service skills
- Required Communication and interpersonal skills
- Required Reading and writing skills
- Required Planning and organizing skills
- Education: HS Diploma or GED (or equivalent) Required
- Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire
- Physical Demands & Working Conditions:
- Function in a fast-paced, retail environment, in detailed and precise tasks
- Work with Customers, staying attentive to their needs
- Perform the following, based on your Department
Then sub-departments with physical demands.
We need to include all sub-department physical demands details.
Let's extract them:
Beauty:
Constantly* reach at waist, grasp
Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements
Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms
Occasionally be exposed to cold, loud noise, and wet conditions
Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs**
Drugstore / General Merchandise:
Constantly* reach at waist, pivot, grasp
Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists
Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
Occasionally be exposed to cold, loud noise, and wet conditions
Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs**
Grocery:
Constantly* reach at waist, pivot, grasp
Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists
Frequently be exposed to cold conditions
Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
Occasionally be exposed to loud noise, and wet conditions
Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs**
Texas Backyard:
Constantly* reach at waist, grasp
Frequently stand, walk
Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements
Occasionally be exposed to wet conditions and loud noise
Frequently be exposed to ambient temperatures
Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs**
Healthy Living:
Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch
Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion
Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements
Occasionally be exposed to cold, loud noise, and wet conditions
Must be able to lift 50 lbs, and manage in excess of 50 lbs**
Then note: "While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5-5.5 hours per 8-hour day; Occasionally: 0-2.5 hours per 8-hour day"
Then: "It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager."
Then: "The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."
Then: "Last revised: 6/1/2019"
We need to keep all that.
We must not include Pay, Schedule, Benefits sections because not present.
We must not repeat job title.
We must output only HTML fragment.
We'll structure:
Responsibilities
- Stocking: ...
...
The responsibilities and essential functions outlined above...
Qualifications
- Age Requirement: 18+
- Work Experience: Knowledge/Skills/Abilities:
- Strong customer service skills
- Required Communication and interpersonal skills
- Required Reading and writing skills
- Required Planning and organizing skills
- Education: HS Diploma or GED (or equivalent) Required
- Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire
- Physical Demands & Working Conditions:
- Function in a fast-paced, retail environment, in detailed and precise tasks
- Work with Customers, staying attentive to their needs
- Perform the following, based on your Department:
- Beauty:
- Constantly* reach at waist, grasp
- Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements
- Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms
- Occasionally be exposed to cold, loud noise, and wet conditions
- Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs**
- Drugstore / General Merchandise:
- Constantly* reach at waist, pivot, grasp
- F
- for any list of duties/requirements/benefits, and
for prose. We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate, duplicated lines, application instructions, etc. The posting includes some boilerplate like "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list..." That's still substantive? It's generic but maybe considered boilerplate? It's not cookie/navigation/legal/EEO etc. It's a disclaimer about duties. Might be considered boilerplate but not explicitly listed to remove. However instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This disclaimer is not those. So we keep it. We need to format responsibilities as list items. Could group under subheadings? Not required but we can keep as plain list items. However we could also embed subheadings as or something but not required. Probably better to keep as
- for each bullet.
We need to include all responsibilities: Stocking bullet list, Customer Service, Sales, Food Safety / Sanitation, Additional Department-Specific Responsibilities / Pre-requisites (with sub-departments Beauty, Drugstore/General Merchandise, Grocery, Texas Backyard, Entertainment, Healthy Living? Actually Healthy Living appears under Physical Demands & Working Conditions, not responsibilities. Wait: The posting includes "Healthy Living:" under Physical Demands & Working Conditions. So responsibilities include Beauty, Drugstore/General Merchandise, Grocery, Texas Backyard, Entertainment. Also maybe "Additional Department-Specific Responsibilities / Pre-requisites:" includes those.
Thus responsibilities list:
- Stocking: Stocks and rotates items as needed
- Assists with inventory control; loads, unloads, and moves product
- Organizes, cleans, and prepares back area for the night crew and incoming trucks
- Organizes merchandise on pallets to make the department presentable to the public
- Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
- Maintains standards in shrink, safety, inventory control, and sanitation
- Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
- Builds, stocks, maintains, and takes down store displays
- Performs the duties of Customer Service Assistant as needed
- Customer Service: Provides superior customer service
- Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
- Sales: Merchandises product effectively
- Uses suggestive selling techniques to meet customer needs and build department sales
- Food Safety / Sanitation: Cleans and sanitizes sales floor, display cases, prep areas, and equipment
- Properly handles and maintains the operation of all equipment
- Complies with departmental SOPs and store operating procedures
- Additional Department-Specific Responsibilities / Pre-requisites:
- Beauty: Knowledge of beauty and cosmetic aids
- Drugstore / General Merchandise: Prepares tags and signs as needed
- Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks; Prepares tags and signs as needed
- Texas Backyard: Passion for outdoors; Ability to complete Green Thumb training (H-E-B internal training)
- Entertainment: Knowledge in the audio / video field; Knowledge of specialty products, movies, music, electronics, and video games
We also have the generic statement after responsibilities: "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations."
We'll keep that as a
. Now Qualifications section: We have: - Age Requirement: 18+ - Work Experience: Knowledge/Skills/Abilities: - Strong customer service skills - Required Communication and interpersonal skills - Required Reading and writing skills - Required Planning and organizing skills - Education: HS Diploma or GED (or equivalent) Required - Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire - Physical Demands & Working Conditions: - Function in a fast-paced, retail environment, in detailed and precise tasks - Work with Customers, staying attentive to their needs - Perform the following, based on your Department Then sub-departments with physical demands. We need to include all sub-department physical demands details. Let's extract them: Beauty: Constantly* reach at waist, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms Occasionally be exposed to cold, loud noise, and wet conditions Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs** Drugstore / General Merchandise: Constantly* reach at waist, pivot, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist Occasionally be exposed to cold, loud noise, and wet conditions Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** Grocery: Constantly* reach at waist, pivot, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists Frequently be exposed to cold conditions Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist Occasionally be exposed to loud noise, and wet conditions Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs** Texas Backyard: Constantly* reach at waist, grasp Frequently stand, walk Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet conditions and loud noise Frequently be exposed to ambient temperatures Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs** Healthy Living: Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements Occasionally be exposed to cold, loud noise, and wet conditions Must be able to lift 50 lbs, and manage in excess of 50 lbs** Then note: "While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5-5.5 hours per 8-hour day; Occasionally: 0-2.5 hours per 8-hour day" Then: "It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager." Then: "The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions." Then: "Last revised: 6/1/2019" We need to keep all that. We must not include Pay, Schedule, Benefits sections because not present. We must not repeat job title. We must output only HTML fragment. We'll structure:
Responsibilities
- Stocking: ... ...
The responsibilities and essential functions outlined above...
Qualifications
- Age Requirement: 18+
- Work Experience: Knowledge/Skills/Abilities:
- Strong customer service skills
- Required Communication and interpersonal skills
- Required Reading and writing skills
- Required Planning and organizing skills
- Education: HS Diploma or GED (or equivalent) Required
- Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire
- Physical Demands & Working Conditions:
- Function in a fast-paced, retail environment, in detailed and precise tasks
- Work with Customers, staying attentive to their needs
- Perform the following, based on your Department:
- Beauty:
- Constantly* reach at waist, grasp
- Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements
- Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms
- Occasionally be exposed to cold, loud noise, and wet conditions
- Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs**
- Drugstore / General Merchandise:
- Constantly* reach at waist, pivot, grasp
- F
- Beauty:
- for each bullet.
We need to include all responsibilities: Stocking bullet list, Customer Service, Sales, Food Safety / Sanitation, Additional Department-Specific Responsibilities / Pre-requisites (with sub-departments Beauty, Drugstore/General Merchandise, Grocery, Texas Backyard, Entertainment, Healthy Living? Actually Healthy Living appears under Physical Demands & Working Conditions, not responsibilities. Wait: The posting includes "Healthy Living:" under Physical Demands & Working Conditions. So responsibilities include Beauty, Drugstore/General Merchandise, Grocery, Texas Backyard, Entertainment. Also maybe "Additional Department-Specific Responsibilities / Pre-requisites:" includes those.
Thus responsibilities list:
- Stocking: Stocks and rotates items as needed
- Assists with inventory control; loads, unloads, and moves product
- Organizes, cleans, and prepares back area for the night crew and incoming trucks
- Organizes merchandise on pallets to make the department presentable to the public
- Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
- Maintains standards in shrink, safety, inventory control, and sanitation
- Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
- Builds, stocks, maintains, and takes down store displays
- Performs the duties of Customer Service Assistant as needed
- Customer Service: Provides superior customer service
- Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
- Sales: Merchandises product effectively
- Uses suggestive selling techniques to meet customer needs and build department sales
- Food Safety / Sanitation: Cleans and sanitizes sales floor, display cases, prep areas, and equipment
- Properly handles and maintains the operation of all equipment
- Complies with departmental SOPs and store operating procedures
- Additional Department-Specific Responsibilities / Pre-requisites:
- Beauty: Knowledge of beauty and cosmetic aids
- Drugstore / General Merchandise: Prepares tags and signs as needed
- Grocery: Organizes, cleans, and prepares back area for the night crew and incoming trucks; Prepares tags and signs as needed
- Texas Backyard: Passion for outdoors; Ability to complete Green Thumb training (H-E-B internal training)
- Entertainment: Knowledge in the audio / video field; Knowledge of specialty products, movies, music, electronics, and video games
We also have the generic statement after responsibilities: "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations."
We'll keep that as a