Middle Mile Performance Manager (MMPM), Amazon Transportation Services (ATS)

Key job responsibilities

• Collaborate on the design, development, and delivery of key programs, metrics, reports, analyses, and dashboards to drive key business decisions across customer-facing programs.
• Strategically assess how Linehaul most efficiently serves each program to identify opportunities and align with key stakeholders to insert Linehaul into the program decision-making processes.
• Influence third party (3P) carrier leadership and Amazon technology teams to identify and drive process improvements that improve service, iterate technology and enhance carrier engagement and growth.
• Analyze data across databases (using Excel, Access, SQL, Quicksight and/or other data management systems) and performing ad hoc reporting and analysis as needed. Candidates must show ability to think analytically and use data to drive results to be considered for this role.
• Identify appropriate performance metrics for each program and ensure consistent measurement and accountability.
• Tie KPIs and project goals to entitlement and track results.
• Business writing is required to drive strategic initiatives. Work samples that display a candidate's ability to think strategically should be submitted.
• Traveling domestically 25% - 50%.

Basic Qualifications

• 3+ years of program or project management experience
• 4+ years of supply chain experience
• Bachelor's degree
• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
• Experience in analyzing data to drive decisions

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Experience of Six Sigma/ Lean analytical techniques