Mid-Market Account Executive, Consumer Services — NetSuite - WEST

About the role

This role is focused on selling NetSuite’s cloud business platform to organizations with approximately $0–$20 million in annual revenue across various consumer-facing service businesses.

Responsibilities

• Own the full new-business sales cycle, from territory planning and prospecting through discovery, solution alignment, negotiation, and close.
• Acquire net-new customers in the $0–$20 million revenue segment within an assigned Consumer Services territory.
• Conduct consultative discovery to uncover challenges related to financial visibility, reporting, operational control, scalability, compliance, billing, scheduling, job costing, and disconnected systems.
• Develop compelling business cases that quantify the impact of manual processes, weak reporting, operational inefficiencies, and outdated technology.
• Engage and influence multiple stakeholders, including CFOs, Controllers, COOs, Executive Directors, founders, owners, IT leaders, and operations executives.
• Create account plans, multi-thread opportunities, establish mutual action plans, and maintain clear next steps throughout the sales cycle.
• Accurately manage pipeline, forecasting, deal progression, and CRM hygiene.
• Collaborate with business development, solution consulting, marketing, implementation, and leadership teams.
• Develop industry knowledge across Nonprofits, Financial Services, Real Estate, Cleaning and Repair Services, Field Services, and adjacent Consumer Services markets.

Qualifications

• 3+ years of quota-carrying B2B sales experience, preferably in SaaS, cloud software, ERP, financial management, CRM, fintech, or vertical business applications.
• Demonstrated success sourcing and closing net-new business.
• Proven ability to meet or exceed sales quotas.
• Experience managing a complete sales cycle in a mid-market or emerging-market environment.
• Ability to sell to finance, operations, executive, owner/operator, or mission-driven leadership buyers.
• Strong consultative discovery, qualification, negotiation, and closing skills.
• Ability to communicate business value rather than relying only on product features.
• Strong forecasting discipline, organization, and next-step control.
• Executive-level communication skills and the ability to simplify complex business problems.

Preferred Qualifications

• Experience selling ERP, accounting, financial management, CRM, PSA, field service, property management, fundraising, fund accounting, fintech, or another operational platform.
• Experience selling into Nonprofits, Financial Services, Real Estate, Cleaning and Repair Services, Field Services, or adjacent Consumer Services industries.
• Familiarity with business challenges such as financial close, reporting, billing, grants, compliance, audit readiness, scheduling, dispatch, job costing, multi-entity growth, and operational visibility.
• Experience selling implementation-linked software that requires customers to change or improve business processes.
• A track record of successfully ramping into a new product, industry, or market segment.
• Experience using structured qualification, account planning, and mutual action plans.