Mid-Market Account Executive, Consumer Services — NetSuite

About the Role

NetSuite is seeking a results-driven Mid-Market Account Executive to acquire new customers across the Consumer Services market. This role focuses on selling NetSuite’s cloud business platform to organizations with approximately $0–$20 million in annual revenue in industries such as Nonprofits, Financial Services, Real Estate, Cleaning and Repair Services, Field Services, and other consumer-facing service businesses.

Strong preference will be given to candidates located in or near Austin, Texas; Nashville, Tennessee; Denver, Colorado; Chicago, Illinois; Burlington, Massachusetts; or Santa Monica, California (3-day in-office requirement). Remote candidates may be considered if they bring strong industry experience, relevant business-application sales expertise, or a proven record selling into the target Consumer Services markets.

Responsibilities

• Own the full new-business sales cycle, from territory planning and prospecting through discovery, solution alignment, negotiation, and close.
• Build and maintain a healthy pipeline through self-generated prospecting, targeted account outreach, referrals, partners, and marketing-supported opportunities.
• Acquire net-new customers in the $0–$20 million revenue segment within an assigned Consumer Services territory.
• Conduct consultative discovery to uncover challenges related to financial visibility, reporting, operational control, scalability, compliance, billing, scheduling, job costing, and disconnected systems.
• Develop compelling business cases that quantify the impact of manual processes, weak reporting, operational inefficiencies, and outdated technology.
• Engage and influence multiple stakeholders, including CFOs, Controllers, COOs, Executive Directors, founders, owners, IT leaders, and operations executives.
• Create account plans, multi-thread opportunities, establish mutual action plans, and maintain clear next steps throughout the sales cycle.
• Accurately manage pipeline, forecasting, deal progression, and CRM hygiene.
• Collaborate with business development, solution consulting, marketing, implementation, and leadership teams.
• Develop industry knowledge across Nonprofits, Financial Services, Real Estate, Cleaning and Repair Services, Field Services, and adjacent Consumer Services markets.

Requirements

• 3+ years of quota-carrying B2B sales experience, preferably in SaaS, cloud software, ERP, financial management, CRM, fintech, or vertical business applications.
• Demonstrated success sourcing and closing net-new business.
• Clear personal ownership of pipeline creation, prospecting activity, and closed revenue.
• Proven ability to meet or exceed sales quotas.
• Experience managing a complete sales cycle in a mid-market or emerging-market environment.
• Ability to sell to finance, operations, executive, owner/operator, or mission-driven leadership buyers.
• Strong consultative discovery, qualification, negotiation, and closing skills.
• Ability to communicate business value rather than relying only on product features.
• Strong forecasting discipline, organization, and next-step control.
• Executive-level communication skills and the ability to simplify complex business problems.

Preferred Qualifications

• Experience selling ERP, accounting, financial management, CRM, PSA, field service, property management, fundraising, fund accounting, fintech, or another operational platform.
• Experience selling into Nonprofits, Financial Services, Real Estate, Cleaning and Repair Services, Field Services, or adjacent Consumer Services industries.
• Familiarity with business challenges such as financial close, reporting, billing, grants, compliance, audit readiness, scheduling, dispatch, job costing, multi-entity growth, and operational visibility.
• Experience selling implementation-linked software that requires customers to change or improve business processes.
• A track record of successfully ramping into a new product, industry, or market segment.
• Experience using structured qualification, account planning, and mutual action plans.

What Success Looks Like

• Consistently create qualified pipeline rather than relying primarily on inbound opportunities.
• Clearly articulate quota performance, pipeline sources, average deal size, sales cycle, buyer personas, and personal contribution.
• Connect industry-specific pain to broader financial and operational business outcomes.
• Build relationships across multiple stakeholders and engage executive decision-makers.
• Maintain strong forecast accuracy and deal hygiene.
• Secure clear, mutual next steps throughout the sales process.
• Demonstrate curiosity, coachability, resilience, and the ability to learn new industries quickly.

Ideal Candidate Profile

You are a disciplined new-business seller with strong hunting instincts. You are comfortable opening doors, navigating ambiguity, and creating urgency around meaningful business problems. You can engage a CFO on reporting and controls, a COO on operational efficiency, an Executive Director on mission impact, or an owner/operator on scalability and visibility. Most importantly, you can demonstrate not just where you worked, but how you created pipeline, advanced complex opportunities, built business value, and closed net-new customers.

Pay

Hiring range in USD from $26.97 - $45.29 per hour; from $56,100 - $94,200 per year. May be eligible for equity. Eligible for commission with an estimated pay mix of 50/50.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short-term and long-term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation for salaried employees; accrued vacation for others (13 days annually for the first three years, 18 days annually thereafter; prorated for part-time)
• 11 paid holidays
• Paid sick leave: 72 hours upon hire, refreshes annually, carries over up to 112 hours
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner, and pet insurance