Mid-Level Training Analyst (2777)

Duties & Responsibilities

• Support operations of the MSC Navy ERP Business Office.
• Performs specific tasks related to training management including:
• Prepare documentation required for end-user training.
• Cook with functional subject matter experts to develop online training content.
• Develop online training utilizing SAP™ EnableNow™.
• Ensure end-user training requirements are met prior to role assignment.
• Cook with users and the Navy ERP PMO to meet changing user access requirements and information security policies.
• Sustain end-user role activities such as providing supervisors of end-users the necessary tools, procedures and forms so their personnel may be granted access to applicable end-user roles that are necessary to execute business transactions with the Navy ERP production environment.

Required Qualifications

• Secret Clearance.
• Candidate selected will be subject to a Government background investigation and must meet eligibility requirements for access to classified information.
• Must have at least four (4) years of related experience in a DoD training development and management.
• Navy ERP experience is desired.
• Must be proficient in Microsoft Office Suite.
• Must be proficient in SAP™ EnableNow™.
• Must work well independently; have the ability to interface with customers in senior/executive level positions.
• Must have strong written and verbal communication skills and must provide customer service both internally and externally.
• Familiarity with systems such as the National Help Desk Service Manager (NHDSM) or similar is desirable.

Education Requirements

• Bachelor’s Degree.
• An additional two (2) years of directly related experience can be substituted for degree.