Mid-Level AV-VTC Engineer (Programmer)

About the role

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment. The Mid-Level AV-VTC Engineer (Programmer) shall develop and maintain existing AV capabilities within the client’s headquarters and outlying subordinate sites and ensure the AV Engineering Team has the tools necessary to successfully execute the mission of the customer.

Responsibilities

• Provide advanced operational programming maintenance and support for all Audio Video systems.
• Provide direct support for VTC capabilities, work on new UI designs and integration with multiple Chenega AV Engineering teams who are building new spaces, performing upgrades and patches, and assist with customer training.
• Utilize advanced Crestron programming skills to manage, operate, and maintain a large array of AV equipment and AV suites.
• Perform touch panel design and configuration, read, and interpret electronic schematics to troubleshoot, and repair systems.
• Perform AV programming tasks in a timely and quality‑conscious manner.
• Manage customer needs and schedules along with prioritization of work across a broad enterprise of AV systems with varying levels of usage and dependencies.
• Assist with customer training and knowledge/use transfer within a diverse customer base in a sensitive and mission‑critical work environment.
• Work as a key member of a team to assist with troubleshooting and solutioning to ensure high‑visibility systems remain available and fully functional.
• Use advanced knowledge of AV, control signal flow, and test equipment to troubleshoot systems.
• Remain current within the industry, trends, and emerging technologies.
• Complete annual company and customer training requirements according to established policies and procedures.
• Record labor hours daily in an online corporate system.
• Perform other duties as assigned.

Qualifications

• BA/BS in information technology field OR High School Diploma or GED equivalent with an additional 4+ years of experience can be substituted for a degree.
• 10+ years’ experience in the field of AV Programming, Engineering and Maintenance.
• Senior experience configuring, maintaining, and sustaining Extron, Crestron, AMX, and Cisco UC/VTC technologies.
• Advanced level of AV, control signal flow, and test equipment to troubleshoot systems.